It jobs in United States

The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses.

Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It’s an inspiring time to join the team!

This role is for our international pillar, Titan Wealth International (TWI), based in Dubai, United Arab Emirates.

The IT Manager will be responsible for overseeing the daily IT operations at TWI. This position requires the individual to provide comprehensive technical support, manage the company’s IT assets and procurement processes, and ensure the security and efficiency of the entire IT infrastructure.

The candidate will need to possess substantial expertise in Office 365 administration, SharePoint, networking, security, and various other IT systems. Their proficiency in these areas will be essential in maintaining the IT environment and supporting the TWI team effectively. They will need to have strong management skills, as well as excellent problem-solving abilities to address any technical issues that may arise.

Key Responsibilities

• Oversee and manage daily IT tasks to ensure minimal downtime and optimal system performance
• Provide technical support to end users and troubleshoot hardware, software, and network issues
• Maintain and manage IT inventory, ensuring accurate tracking and procurement of IT assets
• Handle IT procurement, vendor management, and cost-effective purchasing of IT equipment and services
• Administer and manage Office 365, including email server, SharePoint, and OneDrive
• Manage and maintain Grandstream PBX for seamless business communications
• Oversee server maintenance, including patch management, performance monitoring, and backups
• Implement and manage antivirus solutions to ensure endpoint security
• Ensure Mimecast security policies are properly implemented and maintained for email security
• Manage and troubleshoot network infrastructure, including routers, switches, firewalls, and wireless networks
• Configure and maintain firewalls to protect the network from cyber threats
• Oversee VPN configurations to ensure secure remote access for employees
• Develop and enforce IT security policies and best practices
• Stay up to date with industry trends and recommend improvements to IT systems and policies

Job Requirements

• Minimum 3 years in IT management, technical support, and infrastructure administration
• Minimum bachelor’s degree in IT, Computer Science, or a related field
• Hands-on experience with Office 365 (email, SharePoint, OneDrive) administration
• Knowledge of Grandstream PBX and VoIP systems
• Proficiency in managing and maintaining IT systems, including servers, networks, and databases
• Expertise in managing Mac & Microsoft applications such as Office 365, email, SharePoint, and OneDrive
• Strong understanding of network infrastructure, including routers, switches, firewalls, and VPN configurations
• Knowledge of IT security practices, including antivirus solutions, firewall management, and email security
• Strong problem-solving skills to diagnose and resolve hardware, software, and network issues
• Understanding of IT compliance and data security regulations
• Ability to identify and mitigate risks associated with IT systems and infrastructure

Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of:

Professionalism - how we treat our clients and colleagues.

Trust - embrace innovation and adapt to change.

Innovation - dare to create and don't fear failure.

Terms

• Competitive salary
• Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
• 25 days Annual Leave + public holidays
• Buy and sell holidays up to 5 days
• Office Christmas close (3-days)
• A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance
• Hybrid working
• Further education and training support
• Discretionary performance related bonus
• Confidential Employee Assistance Programme
• 2 days per year for voluntary work
• And lots of flexible benefits to choose from!

The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.