Event Coordinator jobs in Mexico

Job Description - Groups, Meetings, and Event Coordinator - Waldorf Astoria Ras Al Khaimah (HOT0CAWT)

Groups, Meetings & Events Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time the event arrives at the hotel, working with the hotel to achieve the set goals.

Waldorf Astoria Ras Al Khaimah, Vienna Street Ras Al Khaimah 99999

• Receive groups and events and keep the hotel event output up to date
• Draw up contracts for groups and events
• Insert rooming list in the system, update payment instructions and enter important information relevant to the group
• Negotiate budgets with customers
• Develop events work orders in the system with all relevant information
• Conduct instructional groups with all relevant information to the group (number of guests, category, price, form of payment, contact the company, special notes, etc.)
• Perform monthly report groups and update closing information for groups
• Interact permanently with Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen
• Act directly with the guest or client during the stay of groups and events
• Participate in special activities such as cocktail briefings and welcome tour groups
• Ensure that all client requests are answered efficiently and with agility
• Prepare and manage budgets for events, ensuring financial objectives are met
• Process invoices, payments, and reimbursements related to event expenses
• Utilize event management software and tools to streamline planning and execution processes
• Coordinate technical aspects of events such as AV equipment, lighting, and staging
• Collaborate with IT and technical support teams to ensure smooth operation of event technology and systems

As a Groups, Meetings & Events Coordinator serving Hilton brands is always working on behalf of our guests and with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong organizational and project management skills
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members
• Knowledge of event planning best practices and industry trends
• Attention to detail and ability to multitask in a fast-paced environment
• Problem-solving skills and ability to think creatively to overcome challenges

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!