Education Manager jobs in United Arab Emirates

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

As a professional in your role, your responsibilities and essential job functions will include but are not limited to:

• Sustain the property s annual training strategy in alignment with brand standards and luxury service expectations
• Lead training efforts to ensure compliance with FORBES Travel Guide service standards, brand audit requirements, and guest experience goals
• Conduct property-wide training needs analysis to identify development gaps and performance improvement areas
• Design and deliver engaging training programs, including onboarding, service excellence, leadership development, and brand-specific modules
• Collaborate with departmental leaders to roll out job-specific and cross-training programs effectively
• Monitor training effectiveness through feedback, performance KPIs, and observation-based assessments
• Promote a culture of continuous learning, professional development, and employee engagement
• Maintain and update training documentation, records, and reports in line with compliance standards
• Partner with HR to support talent development, career progression, and succession planning
• Stay current on hospitality trends, FORBES updates, and incorporate best practices into the learning strategy
  
  

• Bachelor s degree in Hospitality, HR, Education, or related field
• Minimum 3 5 years of experience in training or learning & development, preferably within a luxury hotel or resort
• Knowledge of FORBES Travel Guide standards and experience delivering related training is highly preferred
• Exceptional facilitation, presentation, and coaching skills
• Strong knowledge of luxury hospitality service standards and brand-specific frameworks
• Certified trainer preferred (e.g., Train-the-Trainer, AHLEI, FORBES STAR Trainer)
• Strong organizational and project management skills
• Proficient in Microsoft Office and Learning Management Systems (LMS)
• Fluent in English; additional languages are a plus
• High emotional intelligence, cultural sensitivity, and passion for people development
  

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