As the Cluster Director of Sales - Leisure you will be responsible for:
- Serving as the primary point of contact for all existing and potential guests for both Dukes The Palm Dubai and NH Collection Dubai The Palm.
- Negotiating and confirming all events within the guidelines of the Hotels Sales Strategy ensuring optimal revenue generation and guest satisfaction.
- Identifying and capitalising on up‑selling opportunities to maximise revenue through catering and group bookings.
- Providing efficient and effective service to handle customer enquiries within predefined parameters to close sales successfully.
- Developing and implementing innovative sales strategies to attract leisure travellers and groups to both properties.
- Collaborating with marketing teams to create compelling promotional campaigns for leisure packages and seasonal offers.
- Analysing market trends and competitor activities to maintain a competitive edge in the leisure segment.
- Building and maintaining strong relationships with key travel partners, tour operators and online travel agencies.
- Coordinating with operations teams to ensure seamless execution of leisure guest experiences and events.
- Conducting regular property tours and site inspections for potential clients and travel industry partners.
- Preparing and presenting sales reports, forecasts and budgets to senior management.
- Mentoring and developing the sales team to achieve individual and collective targets.
- Representing both properties at industry trade shows, networking events and leisure travel exhibitions.
- Ensuring compliance with all company policies, procedures and brand standards in sales activities.
- Continuously seeking opportunities for professional development and staying updated on industry best practices.
Qualifications
- Bachelor's degree in any related field.
- At least 5 years experience in hotel sales.
- Strong sales and analytical knowledge.
- Experience in luxury hotel brands with strong leisure sector.
- Proficient in English and Thai (Bilingual) and computer literate.
- Ability to influence and persuade with excellent negotiation skills.
Remote Work
Yes
Employment Type
Full-time