To coordinate and control the quality of the work activities of a technical team, contributing to managerial decision-making.
Key Performance Areas:
Execute own work and team work according to set operating procedures and service level agreements
Execute own work and teamwork in line with governance and compliance processes
Monitor and report on own and teams’ transactional activities to provide timely information for decision making
Plan, coordinate and deliver own and team activities to ensure that agreed standards and operational objectives are met (daily to 3 months)
Coordinate and participate in learning interventions to establish a learning and development culture within the team
Coordinate and monitor daily work activities within the team environment to prevent financial losses
Coordinate team activities to meet and exceed internal and external customer expectations
Compile quotes and costing based on job cards
Control housekeeping activities
Control services provided by 3rd party providers
Create an engaging, enabling and productive work climate aligned to the employee value proposition by demonstrating leadership through personal commitment to organisational values
Qualifications Required:
Bachelor's or equivalent 3-year degree (NQF Level 7)
Experience and Skills Required:
Up to 5 years of experience in a similar environment with at least 2 years tactical leadership or specialist experience
Planning and organising
Intermediate technical knowledge and / or skill
Relevant tertiary qualification will be an advantage