Warranty Clerk / Service Advisor

Job Requirements

• Experience with Warranty and Service Plans.
• At least 2 years of Service Advisor experience in a franchised motor dealership.
• Working knowledge of Automate, CMS, Evolve or similar.
• The ability to upsell and meet workshop targets.
• Must be able to work under pressure, whilst maintaining excellent customer service.
• A stable work history.
• Contactable references.
• Excellent communication skills in English (both written and spoken).
• The ability to handle conflict situations and a pressurised customer service environment.
• Clear criminal record.
• Results Driven: Ensure customer satisfaction and standards.
• Attention to detail: Working with people (Team player)
• Solid track reference and excellent management skills. Achieving results, and driving business growth, responsible for a well-known Dealership.

Job Type: Full-time

Salary: R12,500.00 - R15,000.00 per month

Experience

• Dealership Service Advisor: 2 years (Required)

Language

• Afrikaans (Required)
• English (Required)

Ability to Commute

• Mossel Bay, Western Cape (Required)

Ability to Relocate

• Mossel Bay, Western Cape: Relocate before starting work (Preferred)

Application Deadline: 2023/09/20