Warehouse Manager

Compliance & Reporting

1. Ensure adherence to all compliance requirements for health and safety regulations.
2. Prepare and maintain health and safety reports, manage PPE inventory, and ensure proper forklift usage protocols are followed.
3. Manage all relevant reporting and documentation for compliance, ensuring all records are up to date.
4. Confirm and accurately record all delivery notes, picking lists, and collection notes in the QBIS system.

Inventory Accuracy

1. Regularly measure and report on the percentage of inventory records that match physical counts in the QBIS system.
2. Conduct periodic inventory audits and resolve discrepancies in a timely manner.

Order Fulfilment Rate

1. Track and maintain the percentage of orders that are fulfilled on time and in full within the QBIS system.
2. Identify trends and implement improvements to ensure that order fulfilment targets are consistently met.

Picking And Packing Efficiency

1. Monitor and optimize the average time taken to pick and pack orders, ensuring operational efficiency.
2. Implement strategies to improve speed and accuracy in the picking and packing process.

Staff Management

1. Oversee the performance and development of warehouse staff, providing feedback, training, and support as needed.
2. Conduct regular performance reviews and assist in the development of performance improvement plans.
3. Promote a safe, productive, and team-oriented working environment.

Sourcing & Forecasting

1. Responsible for sourcing products, working closely with suppliers to ensure quality, cost-effectiveness, and timely delivery.
2. Analyze sales trends and work with the team to forecast demand and place Minimum Order Quantity (MOQ) orders accordingly.
3. Monitor inventory levels and adjust sourcing strategies to meet demand fluctuations.

Qualifications & Skills

1. Proven experience in warehouse management or logistics.
2. Strong understanding of inventory management systems (preferably QBIS).
3. Experience in staff management and performance evaluation.
4. Solid knowledge of health and safety regulations in a warehouse environment.
5. Excellent organizational skills with a keen attention to detail.
6. Ability to multitask and prioritize effectively.
7. Strong communication and interpersonal skills.

Desired Attributes

1. Analytical mindset with the ability to identify trends and areas for improvement.
2. Proactive and solution-oriented approach to problem-solving.
3. Experience in sourcing products and managing vendor relationships is a plus.
4. Ability to work in a fast-paced environment with shifting priorities.