Warehouse Controller

Job Description

At RCL FOODS, we are driven by a purpose that goes beyond business. Our commitment to "We grow what matters" reflects our dedication to nourishing lives, communities, and the future.

As a leading player in the Food Manufacturing industry, we pride ourselves on delivering high-quality products and making a positive impact. As we continue to grow, we are seeking talented and motivated Warehouse Controllers to join our Groceries operating unit to manage the smooth and efficient operation of the warehouse, ensuring that
stock is stored, handled, replenished and dispatched in a safe, timely, and cost-effective manner and Oversee and optimising the collective efforts of warehouse team members so as to ensure that Logistics objectives are achieved and that a culture of a high performing team is developed and maintained.

Duties & Responsibilities

Inventory Management:

Maintain accurate records of inventory levels through:
Stock control (booking all transferred stock in before 14:00 daily);
Stock control and maintenance (no stock with less than 3 months shelf life to be retained in warehouse);
Tight management of CHEP pallets;
Conducting accurate monthly stock counts with clear variance analysis (supplemented with root cause analysis, threshold setting, documentation and continuous improvement); and
Stock losses to be kept at below 0.5% of inventory value.

Planning and Organizing:

Schedule and coordinate the receipt, storage, and dispatch of stock. This includes planning the layout of the warehouse for optimal space utilization. Key KPI’s include:
Ensuring on time and in full replenishment (100% of loads);
Controlling internal trucks efficiencies (clear production daily);
Achieve vehicle TAT of less than 3 hours (for 95% of vehicles); and
Achieved the standard required on loading: short loaded, incorrect loaded, breakages and damages to be managed and addressed daily according to standard.

Supervision of Warehouse Staff:

Direct and oversee the activities of warehouse team, assign tasks, monitor performance, and provide training as needed. Assist in the selection of new personnel to fill vacancies or replacements. Recommend changes to procedures and develop performance standards. Develop and implement performance guidelines. Schedules and prioritize training in accordance with the logistics plan and shift roster. Conduct employees’ Performance Development Plans and give feedback. Coach and counsel employees to ensure that agreed performance standards are met. Failing which, ensure that disciplinary action is taken. Develop and maintain shift roster, schedules and execute annual leave, Monitor and control employee attendance and manage employees’ overtime.
Overtime – no employee to exceed 40 hours per month; and
Management of team’s KPI’s.

Industrial Relations:

Initiate disciplinary action/enquiries and recommend dismissals as needed. Resolve conflicts within immediate team and facilitate conflict resolution within subordinate teams. Build and maintain levels of trust between the Union Leadership and Shop Floor to facilitate win/win situations. Eliminate industrial action.

Ensuring Quality, Health and Safety:

Implement and enforce safety procedures and standards to maintain a safe working environment for warehouse staff and visitors. Prepares for all internal and external audits.
Inspect stock received and dispatched to ensure it meets the requisite quality standards and resolve any discrepancies or issues that arise.
Consumer Complaints analysis, investigation and feedback within 2 days of complaint received;
Conduct 2 Tool Box Talks monthly; and
Ensure that the team drives a culture of behavioral safety through generation of 4 BSO’s per employee per month.

Efficiency and Productivity:

Continuously improve warehouse operations to enhance efficiency and productivity. This may involve Best in Class projects or other improvement initiatives.

Documentation and Reporting:

Keep accurate records of warehouse activities, such as inventory levels, stock movements, and performance metrics. Generate reports for management as required.

Problem Solving:

Address any issues that arise in daily warehouse operations, such as inventory discrepancies, equipment malfunctions, or team challenges.

Compliance:

Ensure compliance with legal regulations and company policies regarding warehouse operations, including food safety, pest control, storage conditions, and labor laws.

Minimum Requirements

NQF 7 or higher qualification in Supply Chain, Engineering, Logistics or an equivalent qualification with at least 7 years’ experience in a warehousing environment (4 of which should be in a leadership position)
Working knowledge of a WMS and ERP system (Syspro and flow centric preferable)
Working knowledge of MSOffice, intermediate level in Excel.
Sound knowledge of transport planning, fleet management, warehousing and distribution