Warehouse and Operations Manager

Job Title:

Warehouse/Operations Manager

Location:

Milnerton, Cape Town

Salary:

Negotiable

Key Responsibilities:

1. Process, capture, and invoice orders.
2. Resolve stock issues with customer care/sales reps.
3. Handle back orders and coordinate with the debtors' department on overdue accounts.
4. Submit daily cash-ups, reconcile petty cash, handle credit notes, and manage monthly receipts (credit card, fuel).
5. Approve and submit invoices and ensure bank deposits.
6. Manage daily operations, including receiving, storage, and distribution: plan staffing, workflows, and space requirements to meet productivity standards.
7. Conduct quarterly stock takes, manage non-conforming stock, and investigate discrepancies.
8. Train and lead warehouse teams to solve operational issues and ensure efficient performance.
9. Oversee security, maintenance, repairs, and staff leave/overtime.
10. Assist walk-in clients, manage office supplies, and cover for Warehouse assistants when absent.

Minimum Requirements:

1. Matric certificate or equivalent.
2. Minimum 3-5 years of experience in warehouse/operations management.
3. Strong leadership, organizational, and problem-solving skills.
4. Proficiency in inventory management and order processing systems.
5. Valid driver’s license, ability to work under pressure, and good communication skills.
6. Forklift license advantageous.