Ward Clerk

We are looking for a confident Ward Clerk with a passion for delivering outstanding care. You'll be working 40 hours a week, making a positive difference to the lives of the people in our care at Cygnet Kenney House.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism, and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10,000 employees empower 2,864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job responsibilities

Join Our New Flagship Female Acute/PICU & Mental health Rehabilitation service:

Cygnet Kenney House is our New purpose-built, Flagship Acute/PICU & Mental health rehabilitation service located in Oldham. Set to open its doors in Early 2025.

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

You'll be working full time (40 hours a week) at Cygnet Kenney House, helping ensure the smooth and safe management of our care.

Developed in collaboration with the NHS to support women from the North West to be treated closer to home. There will be three wards at Cygnet Kenney House:

The PICU and Acute environments will offer rapid access to care, supporting women to move quickly and safely through to the most appropriate and least restrictive setting.

The mental health rehabilitation and recovery ward (level 2) will support individuals moving on from the Acute ward, as well as external referrals from other services such as secure, CAMHS, prison services, and more.

With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You'll also enjoy shopping, travel, and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Key Responsibilities

• Assist clinical staff in ward administration.
• Ensure accurate recording & circulation of information.
• File all patient case notes & conduct regular audits to ensure all paperwork is up to date.
• Complete all ward filing in line with Cygnet policies.
• Answer telephone, cover reception & undertake other administrative duties as required.
• Ensure that reports are submitted on time & that care plans are accurate & up to date.
• Liaise with medical secretaries to ensure timely submission of reports.

Why Cygnet? We offer you:

• Strong career progression opportunities.
• Expert supervision & support.
• Cycle to work scheme & employee discount savings.

You are:

• Experienced in administration in a fast-paced hospital environment.
• Organised, diligent & can strictly adhere to processes & procedures.
• Knowledgeable of mental health & patient confidentiality issues.
• Skilled at inputting, pulling & analysing data using Microsoft Excel.
• An excellent verbal & written communicator with strong interpersonal skills.
• Able to swiftly solve problems & work under pressure without compromising quality.

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role, you'll have the chance to make a real impact on patients, service users & their families.

Person Specification

General Requirements

• Please refer to job description above.
• Please refer to job description above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.