Vodacom Store Manager - Bridge City

Here’s to the leader in you.

It’s time to do something you love, work with a purpose, and take on a challenge like never before. Bridge City store is a Franchise for Vodacom, which is SA’s leading Network, and part of the Cellular Citi Group which owns 10 stores between KZN and SANDTON. We are Vodacom's number 1 Dealer nationally.

When you join our team, you can make an incredible difference to your customers and your co-workers. We’re looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded.

Responsibilities:

You know Retail sales inside and out, and you’re ready to make that next move to a leadership role like no other. In this role, you will manage talent, inspire your team, and ensure every customer has a great experience. Take a closer look at what the job entails:

EXPERIENCE:

SALES:

• Skills in building your Team to be able to sell ice to an eskimo.
• Ability to ensure a transparent sales process highlighting pros and cons and never selling on incentives in order to maintain a customer for life relationship.
• Our sales methods should always focus on building trust with a customer.
• Managing prepaid traders and canvassers to sell starter packs and canvass new contracts to grow the customer base.

HUMAN RESOURCES:

• Ability to read candidates in order to manage recruitment and development of your Team.
• Excellent coaching skills to build the Team to become high achievers and maintain the best customer relationships.
• Lead by example and maintain a high standard of motivation and a ONE Team Spirit.
• Able to manage people conflict and time management to achieve the best productivity levels.
• Creating an environment that makes your Team love what they do and always want to be at work.

GENERAL ADMINISTRATION & FINANCE:

• Overseeing all administrators, creditors, shop fittings and IT, stock management and compliance to Vodacom business rules.
• You will ensure your store always looks its best.

MARKETING & PROMOTIONS:

• Ensure your store meets or exceeds sales goals, overseeing all programs and initiatives related to product launches, festive deals, Black Friday offers, etc.
• Stay current on all our technology to be an expert for your team and customers.
• Merchandising and arranging aggressive promotions.

CUSTOMER SERVICES:

• Complete ownership of all customer-related processes with 100% ability to ensure customer experience.
• Ensure that each person gets an unforgettable experience and a custom-fit solution to their wireless needs.

Experience and Qualifications:

• A high school degree is essential, while a Bachelor’s degree is preferred. Matric certificate and all certificates of accomplishment must accompany your detailed updated CV.
• Solid computer proficiency.
• Prior Telecommunications sales and sales management experience with a customer-focused Cellular Network Retailer.
• Previous consultative sales in consumer technology, coupled with a demonstrated record of high achievement.
• Experience in operational, financial and performance management, having previously managed site profit and loss.
• Unique ability to lead and coach people to deliver great results.
• Amazing communicator, both with customers and team mates.
• Previous Vodacom systems experience (UCS, VPP, M2, Skyline and C3D) is advantageous.

You’re ready for this? So let’s talk about all the generous rewards we can offer for your outstanding work. Our compensation includes:

• Competitive base pay (negotiable based on experience) plus unlimited commissions (BEST IN THE INDUSTRY GUARANTEED).
• Monthly commission earning +/- 20k to 30k + supplier incentives.
• Medical Aid & Retirement annuity after 1 year of service.
• Serious growth potential for your career.

Trading hours:

Monday to Friday: 8:15am to 6.30pm

Saturday: 8:15am to 5.30pm

Sunday and Public Holiday: 8:30am to 4.30pm

You will work 26 days a month and get 2 Sundays and 2 weekdays OFF per month.

This is an opportunity to do something special and be a leader with a company revolutionizing the Telecommunications industry. And we couldn’t do it without someone like you.

So what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!

Apply today with a detailed updated CV and matric certificate with a 1-page Motivation of why you think you are the BEST PERSON for this opportunity.

Job Type: Full-time

Pay: R8000,00 - R9500,00 per month

Application Question(s):

• Do you have your own reliable vehicle?
• How many people have you managed in a Team previously?

Education:

• Certificate (Preferred)

Experience:

• Microsoft Excel: 4 years (Preferred)
• Vodacom systems (M2, C3D, VPP): 4 years (Preferred)
• Retail management: 4 years (Preferred)
• Retail Cellular: 4 years (Preferred)

License/Certification:

• Code 08/10 drivers license (Preferred)
• Code 08/Code 10 driving licence (Preferred)

Location:

• Durban, KwaZulu-Natal (Preferred)