Virtual Veterinary Nurse

Do you brighten people’s days with your bubbly personality? Are you the first person your friends call to gush over cute puppy pics or chat about their fur babies? Do you pride yourself on providing thoughtful, compassionate care? Well, we have the purrfect opportunity for you - we’re looking for an experienced vet nurse who lives and breathes pet happiness to join our trailblazing team at Snoots!

Snoots is a top-rated veterinary clinic located in London that is committed to providing the highest quality care for our furry friends. We believe the future of vet medicine should meet pets and their parents wherever they are - which is why we are building an online care team.

As our virtual veterinary nurse, you will be the friendly voice pet parents hear when they call or chat in looking for advice or to book an appointment. Using your top-notch nursing skills and judgment, you’ll listen attentively to understand their concerns and triage cases to determine the optimal care plan, whether that’s an in-clinic or online vet visit. For minor issues, you may even be able to ease worries yourself with your pet wisdom and expertise!

We want someone who genuinely cares about pets and their owners to take on this fast-paced and exciting new role. Our ideal candidate has:

• A veterinary nursing diploma or Bachelor's degree
• An active license to practice as a veterinary nurse with RCVS membership
• 2+ years relevant experience
• Strong medical English fluency
• Bubbly and compassionate phone and chat manner
• Strong knowledge of pet health issues, medications, treatments
• Comfort with technology and ability to quickly learn new systems
• Attention to detail to accurately document patient cases
• Genuine passion for pets and pet parent education
• Desirable:
• Post-graduate certification
• Specialization in telehealth/telemedicine and triage

As the pioneer Virtual Vet Nurse for our London-based clinic, you’ll work closely with our talented veterinary team while having the flexibility to work remotely. Your days will be filled with patient triage, consultations, scheduling appointments across multiple channels, documenting case details, and supporting pet parents.

If you think you’d make a pawsome Virtual Vet Nurse, we’d love to hear from you! Please submit a resume and cover letter telling us why you’re the purrfect fit for this role.

Job Type: Full-time

Pay: R180000,00 - R280000,00 per year

Application Question(s):

• Are you an accredited veterinary nurse?
• Why do you want to work at Snoots?
• When are you available to start?
• Do you have prior experience in the veterinary industry?