Travel Support Manager

Our client seeks a Travel Support Manager. You will be the key player in creating unforgettable experiences for guests visiting this luxurious reserve. Your role will involve working closely with clients to craft tailored itineraries, from tranquil getaways to adventure-filled escapes, ensuring every detail is meticulously planned and executed. You'll be the trusted point of contact, ensuring seamless operations and a personalized experience from the moment guests arrive until their departure.

Location: Knysna

Salary: R 24 000 - R 32 000 pm

What Is Required:

A Travel Support Manager plans travel accommodations and itineraries for clients. The job includes researching destinations and available services, coordinating activities, making transportation arrangements, and organizing necessary documentation. Applicants must also be able to sell travel packages, handle problems that arise before, during, or after travel, and advise clients of relevant procedures and local customs.

Minimum Requirements:

1. Grade 12 or Equivalent
2. Tertiary Qualification in Hospitality and tourism not essential, but preferred
3. Experience in travel and trade organizations
4. Exceptional customer service and communication skills
5. Proficiency with Microsoft Word and Excel
6. Flexibility to work extended hours during busy seasons
7. Diverse travel experience, travel institute certification, or work experience in the hospitality industry
8. Fluency in more than one language