What will you do? We have an exciting opportunity for a Liability Underwriter at SHA Risk Specialists.
What will make you successful in this role?
Key Responsibilities include:
Underwriting: Underwrite and manage a portfolio of existing and new business, which may be complex in nature, including all tasks associated therewith but not limited to Underwriting Governance which includes detailed risk evaluation and assessment, coverage and exposure analysis, pricing determination, detailed claims analysis (understanding loss ratios and claim trends) and wording review & negotiations within underwriting authority.
Refer and acquire sign-off relating to matters falling outside of own authority, in accordance with authority matrix.
Adherence at all times to the authority matrix, departmental protocols and procedures, including Underwriting Governance provisions.
Provide detailed explanations regarding changes with respect to terms / underwriting stance.
Client and Marketing: Visit brokers to discuss renewals and new business with a focus to build relationships and develop market presence.
Provide feedback on market intelligence.
Client Liaison (Internal and External): Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.
Prepare for and attend meetings.
Financial: Meet budget responsibility for a book of business.
Monitor renewals, lapsed policies and new business with monthly report back.
Ensure premiums are paid timeously.
Strategic Input: Provide strategic input for relevant business area if and when required.
Staff: Mentor and provide technical training of current and new staff if and when required.
Assist Underwriting Head or Business Head in the day-to-day management of staff on underwriting matters and other issues if and when required.
Assist with performance management of staff if and when required.
General Administration: Follow up on quotations and renewals.
Sign and check policy documentation.
Issuance of Confirmation of cover documents timeously.
Handle accounts queries.
Assist with credit control if and when required.
Production and / or sign-off of reports within stipulated timeframes.
Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.
Qualifications & Experience:
5 years Liability / Construction experience.
Broking / underwriting experience (This is not a trainee position).
Matric.
NQF 7 insurance or risk management qualification.
FAIS compliant – RE 5.
Class of Business - Commercial.
Skills:
Good understanding of the insurance industry including the reinsurance market and the terminologies used.
Sound technical understanding of policy wordings.
Able to evaluate information from a variety of sources and solve problems.
Good decision-making skills; able to consider the costs and benefits of various options and choose (and articulate) the appropriate one.
Good communication and interpersonal skills; comfortable with phone and face-to-face complex discussions with underwriters, brokers, and any other relevant stakeholders.
Confident in negotiation and networking.
Deadline focused; able to work under pressure to meet tight deadlines and able to organise own workload effectively to prioritise and delegate to meet service standards.
Operationally efficient; able to follow all process requirements.
Presentation skills; able to present informally and formally for training (internal and external), marketing and renewal purposes.
Competencies:
Administrative Skills
Analysis and Judgement
Great Attention to Detail
Client Orientation
Communication Skills including negotiation
Initiative
Managing work and delegation
Teamwork
Time Management and working under significant pressure
Systematic and Logical / Critical Thinking
Technical proficiency and proven underwriting track record in relevant line(s) of business
Financial Acumen
Track record for handling high-pressure work environment
Computer Literacy
Strong Communication Skills (Internal & external)
Competent user of Excel, Word, Outlook, and other Microsoft platforms.