Training Specialist

Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda, and Kenya. Unifi delivers personal lending products through online, mobile phone, and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.

Role Purpose

Unifi is seeking an experienced and visionary Training Specialist to join our dynamic Learning and Development team. In this critical role, you will design and deliver innovative learning experiences that empower our teams and align with Unifi’s strategic goals. You’ll be at the forefront of crafting hybrid learning programs—blending in-person and digital strategies—to drive development across our organization.

We are looking for someone who thrives in an unstructured management environment, brings a passion for African business, and has the creative spark to develop programs that truly engage. A sense of adventure, curiosity, and humor are just as important as your ability to design, develop, and deliver meaningful content. If you’re excited to make a difference and help shape Unifi’s training initiatives, we’d love to hear from you!

Responsibilities:

1. Design and develop hybrid learning solutions that seamlessly integrate in-person and digital experiences, tailored to support organizational development.
2. Deliver engaging and impactful training programs, with a focus on leadership development.
3. Apply instructional design methodologies to create learner-centered, engaging, and effective content.
4. Develop comprehensive learning objectives, course materials, and assessment tools to meet diverse training needs.
5. Leverage cutting-edge educational technologies and multimedia tools to enhance and enrich the learning experience.
6. Adapt learning materials to accommodate diverse audiences, ensuring inclusivity and accessibility across all platforms.
7. Continuously assess and improve training programs by incorporating feedback and analyzing performance data.
8. Collaborate closely with subject matter experts to ensure content accuracy, relevance, and alignment with organizational goals.

Requirements:

1. Bachelor’s degree in Instructional Design, Educational Technology, or a related field.
2. A minimum of 7 years of experience in learning and development, with a focus on corporate and hybrid learning environments.
3. Expertise in instructional design theories, methodologies, and learning technologies.
4. Proven track record in designing, developing, and delivering engaging and impactful learning solutions tailored for adult learners.
5. Strong organizational skills with the ability to manage multiple projects effectively.
6. Excellent communication and collaboration skills.
7. Experience in developing leadership training programs.
8. Background in creating training solutions for the financial sector, retail sector, or similar industries.
9. Familiarity with Learning Management Systems (LMS) and digital authoring tools.
10. A creative mindset with strong problem-solving abilities.
11. Experience in designing and delivering leadership development programs.