Training Operations Coordinator

Office Angels are currently recruiting for a Training Operations Coordinator for our client based in Crowthorne.

Role: Training Operations Coordinator

Location: Crowthorne - working from home, two office days a month (flexibility around this is required as the office is available more often for people who prefer.)

Salary: £27,000 - £28,000 per annum

Working hours: 9:00 am - 5:00 pm, with flexibility to accommodate client calls in different time zones.

Join our client's vibrant team as a Training Operations Coordinator and play a vital role in ensuring the smooth and efficient execution of training programmes. You will have the opportunity to work with multinational clients and make a meaningful impact on their learning experiences. If you are an organised and proactive individual with excellent communication skills, we want to hear from you. Apply now and take your career to new heights!

Responsibilities:

1. Work closely with Key Account Directors and New Business Development to understand programme requirements and collaborate with clients to ensure successful programme delivery.
2. Create project plans outlining key milestones, deliverables, and timelines for large-scale programmes.
3. Coordinate with trainers, associates, subject matter experts, and vendors to ensure all necessary resources are prepared and available for programme delivery.
4. Schedule programme dates with trainers and associates, aligning with client needs.
5. Create assigned programmes in our internal system, documenting logistical information and ensuring a smooth end-to-end programme process.
6. Manage programme management and participant administration, as required.
7. Support and create pre-course work, diagnostics, and evaluations.
8. Review training materials for quality assurance purposes and make necessary changes.
9. Act as the main point of contact for clients, trainers, and internal stakeholders regarding training logistics and operational details.
10. Proactively communicate programme updates to internal stakeholders and maintain positive relationships.
11. Assist with web seminars as a technical producer/producer, as needed.
12. Review programme evaluation and share with relevant stakeholders.
13. Arrange printing and shipping of training materials/merchandise, as necessary.
14. Manage company training stock/books, including updating reports and sending book mailers.
15. Support the Training Operations Manager and other departments with ad hoc projects, when required.

The Ideal Candidate:

1. Prior experience as a Training Administrator/Coordinator, ideally within a corporate training setting is desired.
2. Strong organisational and project management skills.
3. Excellent verbal and written communication skills, with the ability to build and maintain positive relationships.
4. Attention to detail and exceptional accuracy in work.
5. Self-motivated with a proactive approach to problem-solving.
6. Ability to work both independently and collaboratively.
7. Technical proficiency in Microsoft Office 365 products, especially PowerPoint and intermediate Excel, Salesforce or Copilot.
8. Working knowledge of virtual platforms like Webex, Zoom, or MS Teams.
9. Exposure to an international working environment.
10. Interest in data analysis and AI.

Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.