Training Hub Coordinator

We are searching for a capable individual with advanced administrative and coordination skills to join our Learning and Development Team, to support and coordinate training activities of all Insurance employees within the Group.

You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package. You will be working for an organization that values employee development and rewards excellent performance.

Ensure effective working processes are conducted by adhering to all HRD policies and procedures.

1. Ensure the coordination of all courses are done according to process layout.
2. Administer Study Loan application and ex gratia payments.
3. Provide advice and respond to queries iro of administration of course.
4. Order stationery, obtain quotations and issue requisitions.
5. Process travel and subsistence claims and request payments.
6. Coordinate the booking of training rooms.
7. Coordinate the booking of equipment.
8. Coordinate the booking of training material.
9. Update course files and record all training for BBBEE, WSP and Budget purpose.

1. Ensure claim documents are sent to Head office.
2. Ensure claims are verified according to approved training plan.
3. Work closely with hub coordinators and trainers to ensure accurate claims processing.
4. Track attendance register received from coordinators.
5. Follow up on claim documents.
6. Liaise with supervisor with regard to any deviation experienced.
7. Issue certificates based on training intervention completed.

1. Plan, prioritise and organise work.
2. Provide support to admin clerks with regards to problem solving.
3. Assist and coordinate effective project roll out plans.
4. Provide training solutions to identified problems.
5. Always take business interest into consideration during problem solving.
6. Consult with supervisors with regards to problem solving.

1. Establish good interpersonal relations amongst all stakeholder by rendering assistance, including them in discussions and communicating effectively.
2. Make sure all relevant information with regards to changes and processes are adhered to.
3. Promote partnership working with other divisions.
4. Liaise effectively with internal and external business partners.
5. Work closely with and liaise training plans with managers and supervisors.

1. Record losses incurred during training.
2. Monitor payment of transactions (Claims, venue bookings, accommodation etc.).
3. Ensure course claims are in line with approved policies with regards to cost.
4. Keep track of changes in travel/lunch claims amount.
5. Ensure supplier forms are in order.
6. Control and verify payments, to prevent double claim processing.

1. Constantly seek better ways to improve performance.
2. Assist in ensuring departmental objectives are met.