Technology Strategy & Transformation - Senior Manager

Full-time Service Line: Consulting

Company Description: Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services.

Our global network of member firms and related entities in more than countries and territories (collectively, the "Deloitte organization") serves four out of five Fortune Global companies.

Learn how Deloitte's approximately , people make an impact that matters at the Division. Innovation, transformation and leadership occur in many ways.

At Deloitte, our ability to help solve clients' most complex issues is distinct.

We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

Job Description

PURPOSE: Supports the business leadership in the sales and delivery of Consulting & Advisory service offerings.

Builds high performing teams to deliver on client engagements.

Work closely with organisations on how to best leverage technology to drive growth, market differentiation and achieve their business goals by analyzing their current technology strategy, operating model, and landscape, identifying strategic opportunities, and developing comprehensive technology plans that align with their overall business strategy to help leaders resolve their most critical decisions, driving value and achieving transformational success.

RESPONSIBILITIES

1. Conduct in-depth reviews of a client's current technology landscape, business processes, and pain points to identify areas for improvement and potential transformation opportunities.
2. Develop a comprehensive technology strategy that aligns with the client's business objectives, including short-term and long-term technology roadmap.
3. Evaluate the potential costs and benefits of various technology solutions to make informed recommendations.
4. Design and architect technology landscapes and solutions that address identified business needs, considering emerging technologies like cloud computing, AI, automation, and data analytics.
5. Support digital transformation initiatives by communicating architectural best practices and ensuring business adoption of new technologies.
6. Evaluate and recommend enterprise applications, databases, and analytics tools that enhance efficiency and innovation.
7. Oversee teams in assessing current state of systems, processes and technologies, defining requirements, and developing/configuring the infrastructure to align with sector requirements, strategic business goals, and existing operations.
8. Provide expert advice and guidance to project teams, programme/project managers, and stakeholders throughout the project lifecycle, ensuring projects are executed efficiently, meet objectives, and adhere to established guidelines.
9. Provide specialized technical advice on project execution, including process improvements, tool selection, and compliance with industry standards.
10. Understand and apply the major program management approaches and practices (e.g., SDLC, ITIL).
11. Conduct qualitative and quantitative research and analysis to drive data-informed decisions.
12. Present findings and recommendations to senior stakeholders with clarity and confidence.
13. Build strong client relationships to ensure timely and impactful project delivery.
14. Coach and mentor junior team members, helping them develop their consulting capabilities.
15. Contribute to thought leadership, practice development, and market initiatives.
16. Ability to drive sales and business development in the form of new engagement requests including new targeting opportunities, RFP bid requests, client relationship building and opportunity identification and targeting etc.
17. Leverage an in-depth knowledge of market-specific products and solutions to enhance impact of recommended solutions.

QUALIFICATIONS AND EXPERIENCE

1. Relevant Degree, Honours, Post Graduate Diploma, Professional Qualification or similar.
2. Advanced certifications/qualifications, such as COBIT, TOGAF, ITIL, CISSP, Cloud Certifications, Agile, PMBOK.
3. 15+ years' experience with role(s) in a professional firm, consulting services, public and/or private sector organizations.
4. Proven expertise in digital system implementations, process improvements, risk analysis, and operational transformation.
5. A track record of hypothesis-driven problem-solving and delivering exceptional outcomes in high-pressure environments.
6. Solid grasp of technical skills and methodology.
7. Experience in performing systems post-implementation reviews.
8. Cyber/Information Security experience in one or more key industries of focus for Deloitte.
9. Demonstrating knowledge on emerging technologies, including Cloud, AI, etc.
10. Demonstrated experience in responding to proposals/business development opportunities.

TECHNICAL COMPETENCIES

1. Proven winning business, staff development, exceptional delivery, business development, continuous improvement.
2. Deep technical (SME) and industry experience to engage with clients and key stakeholders pragmatically.
3. Understanding technical complexity at Network, Application, Database, Infrastructure and Cloud level.
4. Ability to interpret complex business challenges and conceive innovative solutions for clients.
5. Strong in the design and delivery of end-to-end solutions enabled by technology.
6. Experience in translating clients' risk, security, and compliance requirements into specific solutions and design patterns.
7. Good grasp of laws and regulations related to Information Security, Data Protection and/or Privacy.
8. Ability to identify patterns, analyze and improve processes and controls.
9. Project Management including Agile Project Management.
10. DevOps toolsets (CI/CD pipeline) and corresponding DevSecOps capabilities.
11. Microservices, containerization, server-less computing/FaaS.

BEHAVIOURAL COMPETENCIES

1. Excellent communication skills, both written and verbal.
2. Effective engagement management - able to deliver engagements on time and within budget.
3. Proven ability to make decisions and the right judgement calls in complex projects and situations.
4. Displays initiative and creates a culture of trust, ownership and accountability across teams and projects.
5. On-the-job coaching for managers and professional staff.
6. Manages large engagement/multiple engagement deadlines holistically, identifying risks and escalating.
7. Works well within a team and with client management.
8. Custodian of the business, shaping offerings that we need to proactively take to the market.

ADDITIONAL INFORMATION

Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities. At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day.

We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.

We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent. Note: The list of tasks/duties and responsibilities contained in this document is not necessarily exhaustive.

Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.