Technician - Food Service Equipment

We are seeking a skilled Technician to support the repairs and maintenance of food service and catering equipment for our valued clients.

This role involves delivering high-quality repairs and maintenance services to ensure the optimal functionality of food service and catering equipment.

Our Ideal Candidate:

• An independent and proactive worker with strong problem-solving abilities
• An experienced technician with excellent organisational skills and a focus on quality
• A person who will positively impact the customer experience through exceptional repair and maintenance services
• A loyal, dedicated individual eager to grow with our brand

• Listen to customer concerns and clearly communicate all job-related matters
• Attend to emergency calls regarding equipment repair issues
• Collaborate with other maintenance workers, company officials, and staff to find effective solutions to repair or maintenance problems

• Diagnose technical faults on-site (primarily at our premises, but also remotely or at client sites)
• Provide on-site repairs, maintenance, and installations for various commercial catering and food service equipment
• Read and interpret wiring diagrams and follow operation and installation manuals
• Perform periodic inspections, cleaning, and servicing of equipment
• Prioritise the repair queue to ensure efficient service delivery
• Maintain client service logs for equipment repairs and updates
• Adhere to occupational health and safety standards during repairs

• Document service calls, travel logs, and any emergency after-hours repair work
• Report to the Technical Manager on all ongoing and completed repair tasks

• Qualification as a Refrigeration Technician is advantageous
• Minimum N3 in Electrical Engineering
• At least 3-5 years of workshop/repair experience
• Knowledge and experience within the food service and catering equipment industry
• Strong administration and computer skills (Email, Word, Excel)
• Valid South African driver's license

• Strong planning and organisational skills
• Excellent verbal and written communication skills
• Superior problem-solving and fault-finding abilities
• Highly organised with excellent attention to detail
• Professionalism in all interactions
• A willingness to learn and grow in the role