Technical Specialist

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• Deputize for the HOD of the relevant departments as well as Regional Manager.
• Conduct research into and develop new analytical procedures for the group in order to address analytical anomalies; client requests and changing customer requirements.
• Keep up to date with new and novel developments in the analytical field of expertise in order to institute time savings, reliability and efficiency improvements.
• Solve analytical problems with respect to sample preparation; sample digestion and instrumental troubleshooting.
• Conduct sample analysis using complicated and novel analytical methods.
• Ensure that new staff members are continuously trained, job observations performed and staff verified as competent.
• Provide all the required technical support to enable the laboratory to function effectively whilst adhering to correct quality procedures and health and safety guidelines.
• Ensure that laboratory tests are performed in order to produce reliable and precise results to meet client requests and requirements.
• Carry out routine tests accurately and following strict SGS methodologies.
• Operate and maintain standard analytical laboratory equipment.
• Calculate, verify, record, interpret and report results to present to management and clients.
• Ensure strict adherence to SGS Health, Safety, Quality procedures; protocols and requirements.
• Maintain effective participation in proficiency testing schemes and maintain and monitor performance excellence and reporting to agreed schedules.
• Timorously address and close out non-conformances, corrective actions and improvement requests.
• Conduct customer complaint investigations as required and provide technical solutions to solve the problems.
• Responsible for sample routing, formulating changes, improving work flow and maximum utilization of resources in the departments.
• Coordinate Method Development and Method Validation.
• Responsible for effective and appropriate use of equipment and facilities.
• Responsible for development, effective utilization and supervision of human resources within the department, including training, recruitment and discipline.
• Assist with results evaluation.
• Determine accreditation requirements and implement and monitor.
• Fulfils the role of Technical Manager as per SANAS ISO17025 requirements.
• Ensure that company policies are adhered to by the staff.
• Comply and conform to the QHSE policy of the company.
• Must be fully acquainted with the LIMS system (SLIM).
• Must comply and conform to the Quality Management System (ISO17025 and SANAS).

Qualifications

QUALIFICATIONS

• M.Sc. Chemistry, PhD in Analytical Chemistry or equivalent.

EXPERIENCE AND SKILLS

• Minimum of 5 years in relevant field.
• Solid Management/Senior Supervisory experience.
• Good coordination and management skills.
• Minimum 3 years method development and validation experience.
• Good understanding of ISO/IEC 17025 standard.