Technical Consultant - (US Hours)

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the South Africa Cape Town office.

Please note that this position will be supporting the US region and therefore, working US hours (2:30pm- 11pm SA time and until 12pm during daylight saving)

Position Overview

As a Technical Consultant at MRI Software, your role is to be an expert at understanding MRI Software's data. We expect you to aid various teams in drawing insight from our data. This includes working with clients to create dashboards, visualizations, algorithms, reports, and business tools for use across the organization. If you're passionate about analytics, love to learn, enjoy collaborating cross-functionally, and are excited to work with massive amounts of data, this is a great opportunity to grow your skills and contribute to the success of a top-tier technology company.

RESPONSIBILITIES

1. Work with clients to understand their needs.
2. Understand your business stakeholders’ objectives, the metrics that are the most important to them, and how they measure their performance.
3. Turn business requirements into technical requirements and documented specifications.
4. Find and understand the correct and best data sources for a given analysis.
5. Select and implement the right analytical toolset for each deliverable, which may include SQL or other home-grown data structures and tools.
6. Present solutions to stakeholders (non-technical audiences) and solicit constructive feedback.
7. Provide ongoing support to deployed solutions and iterate to adapt to evolving requirements and ecosystems.
8. Learn from, and share knowledge and skills with your teammates to grow Analytics’ total impact on the organization.
9. Complete data conversions from source software’s to various MRI products.
10. Convert current integration processes to a more current methodology.

REQUIREMENTS:

The ideal candidate has some consulting experience as well as an understanding of the real estate, facilities or workplace management domains. They have excellent written and communication skills, are driven to solve customer business challenges, and are flexible to work and support across regions globally.

1. Demonstrated ability to learn software and new technologies.
2. Basic knowledge of SQL Database.
3. Basic knowledge of SSIS.
4. Basic knowledge of an ETL Tool.
5. Understanding of application development, testing & certification.
6. Strong business acumen, high energy, self-motivated and ability to work under pressure.
7. Excellent organization skills and proven ability to multi-task.
8. Good presentation, written and oral communication skills.
9. Ability to work in a fast-paced, team-oriented environment.
10. Flexible working hours.
11. Bachelor’s degree or equivalent work experience.
12. Previous experience in customer/client service or consulting is helpful.

We’re obsessed with making this the best job you’ve ever had!

We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group.

Have confidence in your health with our offered Medical Aid Scheme.

Invest in our competitive Personal Pension plan and help set you up for your future.

Big on family? So are we! Here at MRI Software, we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).

Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!

Further your professional development with our Tuition Reimbursement Schemes.

Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

We know the

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.