Technical Consultant - EMEA Remote

Degreed is the upskilling platform that fuels growth and innovation through lifelong learning. We bring together everything you need to learn and advance—LMSs, courses, videos, articles, projects, and real-world skill insights—and match you with opportunities that align with your skills, role, and goals.

For businesses, Degreed helps build a culture of learning that attracts, develops, and retains top talent—driving both individual and company success.

We believe learning is the key to unlocking opportunities. Our mission is to discover, empower, and celebrate the next generation of global expertise.

Join us in shaping the future of learning and workforce development.

The Technical Consultant is a member of the Degreed Professional Services team working to implement technical solutions, products, and integrations throughout the client lifecycle. The ideal candidate is located in the EMEA, speaks English (with an additional European language a big bonus) and has exceptional experience implementing technical solutions for Enterprise clients. This position will report to our Director, Professional Services. It will be a key member of our Professional Services team delivering world-class services to some of the best companies in the world.

Day in the Life

• Act as a technical counterpart to clients assisting with implementing Degreed products, integrations, and technical service engagements
• Host technical training sessions with client/provider teams to support client milestones and projects
• Use technical and product expertise to consult with clients/providers on system configurations, user access criteria, SSO authentication, data/content integrations that meet business needs and minimize risk
• Produce all requirements and final design documentation for implementation of new products and services
• Test and troubleshoot technical end-user and system components throughout projects to ensure they meet requirements
• Consult on best practices for common product questions and consult with clients to find technical solutions to roadblocks
• Collaborate with account teams to increase adoption and client satisfaction
• Manage concurrent client projects, ensuring they are completed on time and within budget using tools such as Precursive and Zendesk

Who you are:

• 5+ years of technical account management or technical implementation experience with an emphasis on technical integrations for enterprise-wide deployments
• Strong technical acumen with hands-on technical skills (including API, FTP, SAML, and other data transfer protocols)
• Experience managing and overseeing multiple projects concurrently
• Experience acting as a technical advisor helping to deliver on client business objectives and recommending solutions to challenges
• Attention to detail and the ability to prioritize, organize, and operate in a fast-moving, entrepreneurial start-up environment
• Experience in HCM, Talent Management, or HRIS consulting within a professional services or customer experience organization, SaaS experience preferred
• Willingness to travel
• Ability to explain technical information to a non-technical audience and someone who excels at nurturing client relationships

We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success.

Diversity & Inclusion – We celebrate diverse perspectives and backgrounds, fostering an inclusive environment where everyone can thrive and contribute.

Growth Mindset – Learning is at the heart of what we do. We empower our employees to continuously develop their skills and grow their careers in alignment with their unique strengths and aspirations.

Collaboration – The best ideas come from working together. We cultivate a culture of open communication, teamwork, and shared success.

By joining Degreed, you’ll be part of a community that values learning, collaboration, and meaningful impact. If you’re passionate about driving change through upskilling and workforce transformation, we encourage you to apply and contribute to our mission.

Work Environment & Physical Demands

Degreed offers flexible work arrangements tailored to each role. Some positions are fully remote, while others follow a hybrid model for employees near an office. Please check the job details for role-specific requirements.

For remote and hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. This role may require prolonged computer use and stationary work, with the ability to interpret written and verbal communication effectively.

We are committed to creating an inclusive and adaptable work environment that enables every team member to thrive and do their best work.

Additional Information

Degreed is an equal opportunity employer committed to fostering a workplace free from discrimination and harassment. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all aspects of employment, including recruitment, hiring, career development, compensation, and training.

Accessibility & Accommodations

We are dedicated to full inclusion and will provide reasonable accommodations for applicants with disabilities throughout the hiring process. If you need assistance, please let us know.

Degreed participates in the E-Verify employment verification program.

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