Talent Development Partner

Job Description

We are looking for an experienced Talent Development Partner who specializes in Facilitation, Content Development, Leadership Development.

Role Description

The Talent Development Partner will be responsible for the execution of in-house leadership development programmes. They will also be responsible for taking the lead on customized learning programmes to address specific learning gaps, creating designated learning pathways within our online learning systems.

Job Responsibilities

The successful candidate will be responsible for the following key responsibilities:

1. In-person & virtual facilitation of leadership and soft skill specific learning programmes
2. Customized content curation specifically leadership and soft skills related content
3. Monitoring & Evaluation of the various learning solution outcomes
4. Produce learning feedback reports on performance of specific interventions including online learning programmes
5. Deployment and monitoring of business mandatory learning
6. Management of online learning system including course updates, version control, new course sign-off, and course performance
7. Plan, schedule and report on learning interventions
8. Consult and engage with business leaders on learning interventions across business units
9. Provide solutions for additional training interventions for individual needs
10. Management of new starter, movers and leavers within the LMS system
11. Management of the Talent Development email communication box
12. Management & maintenance of existing course content.

Experience Required

1. A minimum of 3 to 5 years of experience in a Learning and Development environment
2. Facilitation experience particularly in soft skills and leadership
3. Experience in Facilitation across different audiences in organizations
4. Virtual facilitation experience
5. Planning, scheduling & implementation of end-to-end training programs
6. Management & reporting of training programs & interventions
7. LMS and E-Learning platform management experience
8. Bespoke content creation for learning solutions
9. Experience in a similar role within a Contact Centre is essential
10. Content Development and curation experience is essential

Qualification

1. Matric
2. Accredited ETD Practitioner
3. Relevant Tertiary Qualification

Skills & Knowledge

1. Knowledge on various soft skills topics in order to convey them authentically
2. Able to connect with individuals in group settings
3. Excellent listening skills
4. Excellent stage presence
5. Effective communication skills
6. Able to receive and give feedback appropriately
7. Excellent understanding & application of training methodologies
8. Proficient in full office suite
9. Technical skills regarding facilitation media
10. Knowledge & practical experience on LMS platforms
11. Excellent organizational & planning skills
12. Strong administrative skills
13. Strong attention to detail
14. Strong networking capabilities
15. Excellent collaborator & team player
16. Adaptability in a fast-paced environment
17. Critical thinking & creative solutioning

Core Behaviours:

To work with Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are:

1. Confidential, reliable and genuine
2. Dynamic, passionate and determined
3. Friendly, compassionate and cooperative

"It's not just about what we do, but the way we do it. And it's our values that make us special."

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