Systems Analyst (Mid-Level) II

EMPLOYMENT TYPE:

Permanent

COMPANY:

A large retail chain based in Cape Town.

LOCATION:

Cape Town

WORKING MODEL:

Onsite, 5 days a week, with flexibility.

JOB OVERVIEW:

One of South Africa's largest retailers known as the friendliest retail brand, winning local and international awards for innovation and the use of state-of-the-art systems and technology. Become part of a team of similarly-minded systems experts who play a crucial role in ensuring the client consistently pleases its customers. The successful candidate will join a team that constantly challenges themselves to learn, grow, and be agile, working collaboratively with multiple internal and external stakeholders. The successful candidate will be mentored by people-centred leaders who create a space where they can be heard and encouraged to bring their innovative and critical thinking skills to the fore; a key part of this opportunity.

DESCRIPTION OF POSITION:

To guarantee that systems and business processes adhere to industry standards and best practices, while offering technology and business process support to users.

Key Responsibilities:

• Develop an understanding of the business, processes and requirements, and propose software solutions.
• Design new systems and changes to processes, and provide specifications.
• Support existing business processes and technology.
• Support and configure PLM system according to Business Requirements.
• Build and maintain business process models to support functional and technical specifications.
• Specification and management of system changes.
• Perform system testing and validation to ensure functionality and performance.
• Develop user training materials and conduct training sessions for end-users.
• Facilitate requirements gathering and training workshops.
• Project management.
• Assist with User support queries.

KNOWLEDGE AND SKILLS:

• A passion for processes, systems and the optimisation thereof.
• A curious self-starter who takes initiative, investigates problems, sees possibilities and takes action.
• Ability to perform under pressure, with strong listening skills, service-oriented attitude, initiative, and innovative mindset.
• Helicopter view - the ability to take a broad, overarching perspective of a situation or project.

QUALIFICATIONS REQUIRED:

• A Bachelor's Degree in Information Technology or Information Systems.

EXPERIENCE REQUIRED:

• Experience and knowledge of PLM (Product Lifecycle Management) systems.
• Above average computer literacy - MS Office Suite.
• Experience with Business Process Management (BPM) software tools.
• Programming experience, i.e. SQL, MySQL, Javascript.

ADVANTAGEOUS SKILLS:

• Merchandising and Inbound Logistics systems experience would be an advantage.

**Please note:** If you have not heard from us within 2 weeks, please consider your application unsuccessful.