System Analyst (mid & senior)

Are you ready to be part of a transformational journey that will reshape the digital landscape of Africa?

We are looking for an analytical and innovative System Analyst for our Software Engineering Centre of Excellence (CoE), dedicated to building future-focused digital products designed to empower and revolutionize the continent.

This is your opportunity to join an innovative team and grow your career at the forefront of technological advancement, as we accelerate towards a brighter, more connected future for Africa.

Responsibilities:

• Create detailed requirement documentation, user stories, use cases, and process flow diagrams.
• Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions.
• Foster a collaborative and high-performing team environment, promoting transparency, trust, and open communication.
• Review business requirements specification and high technical design specifications.
• Create and oversee business and functional requirements specifications (FRS) in support of business processes.
• Communicate closely with the developers to clarify functional requirements and address any questions or issues.
• Support the development team in achieving their goals, providing guidance on best practices and Agile principles.
• Collaborate with testing teams to define test cases based on functional requirements.
• Encourage a culture of learning, adaptability, and innovation within the team.
• Collaborate with stakeholders to elicit, document, and prioritize requirements, user stories, and acceptance criteria.
• Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities.
• Analyze and prioritize requirements, ensuring they are clear, concise, and aligned with business goals.

Skills & Qualifications:

• Technical proficiency.
• Coaching and mentoring abilities.
• Customer focus and problem-solving skills.
• Process / continuous improvement experience.
• Proven ability to work independently and as a team member.
• Good communication (written and verbal) and interpersonal skills.
• Good organizational, multi-tasking, and time-management skills.

Why join us?

• We are a top employer in South Africa with certified excellence in employee conditions.
• We offer a transparent, fast-paced approach to career progression, with a focus on your strengths and continuous coaching from senior colleagues.
• You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools.
• Flexible work arrangements and a range of benefits including competitive rewards.
• You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends.
• You will have the opportunity to make a difference to the communities in which we work and live.

Location: Johannesburg or Cape Town