System Analyst

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HR Manager / HR Generalist / Operations and Project Management

The IT Department is seeking a Systems Analyst / Requirements Engineer.

The position is located in the IT and Operations office, in Sandton (Johannesburg).

The Systems Analyst's main responsibility will be analyzing the requirements of the new projects, and should wear two hats, as would need to play a QA role within the team.

He / she should have excellent people management skills and strong knowledge of requirements management.

JOB RESPONSIBILITIES

1. Analyze stakeholder and users' requests and identify the underlying goals.
2. Collaborate with product owners for creating and maintaining product backlogs.
3. Clarify business needs and translate them into concise and effective user stories.
4. Define effective acceptance criteria to support development, manual and automated testing, and validation by the product owner and stakeholders.
5. Conduct interviews, workflow analysis, process analysis, and observation sessions.
6. Define and execute test plans with the development team.
7. Coordinate and gather feedback from UAT and product review sessions.
8. Work with key stakeholders across the company to ensure successful product delivery.
9. Foster Agile principles and methods for business analysis and requirements management.
10. Help to coordinate cross-product initiatives.
11. Help to maintain product documents.

SKILLS AND ABILITIES

1. 3+ years of systems / business analysis, requirements engineering or requirements management.
2. Experience on Agile / Lean Development environments (Scrum, Kanban, XP).
3. Experience on Agile business analysis, product backlog management and writing user stories and acceptance criteria.
4. Knowledge / experience about agile requirement techniques and tools (specification by example, user story mapping, etc.).
5. Experience on backlog management / software lifecycle tools (Jira, Targetprocess, Azure DevOps, Redmine, etc.).
6. Experience with QA testing tools.
7. Strong interpersonal, written, and oral communication skills.
8. Ability to work as part of a team as well as independently.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology