System Administrator

System Administrator – Onsite (Bedfordview)

We are looking for an experienced System Administrator to join our team in Bedfordview. This onsite role involves managing and maintaining IT infrastructure, supporting a hybrid workforce, and ensuring the security and reliability of systems across firewalls, servers, storage, virtualization, and hybrid cloud solutions.

Role Overview

As a System Administrator, you will be responsible for network security, infrastructure management, cloud integration, and IT support. You will play a key role in ensuring operational efficiency, maintaining system uptime, and providing support for an onsite call center.

Key Responsibilities:

1. Firewall & Network Security
   • Configure and manage firewalls, set up security policies, and monitor network traffic.
   • Maintain switches to ensure performance, troubleshoot connectivity issues, and support VLAN configurations.
2. Server & Storage Management
   • Maintain and troubleshoot servers and storage solutions, perform backups, updates, and capacity planning.
   • Conduct hardware diagnostics and liaise with vendors for maintenance and repairs.
3. Virtualisation & Cloud Integration
   • Manage and optimise virtualised environments, including virtual machine deployments.
   • Support hybrid Exchange and Office 365 integration for seamless email and collaboration.
4. User Support & Incident Management
   • Provide Tier 2 and 3 IT support and escalate critical issues when necessary.
   • Troubleshoot and maintain call center infrastructure, minimising downtime.
   • Document incidents, solutions, and processes to improve IT response efficiency.
5. IT Security & Compliance
   • Apply security updates, patches, and enforce best practices for data protection.
   • Assist in IT audits and ensure compliance with industry standards and internal policies.

Qualifications & Experience Must-Have:

1. Minimum 3 years of hands-on experience in systems administration.
2. Experience managing firewalls, servers, storage, and virtualization.
3. Familiarity with hybrid Exchange / Office 365 environments.
4. Strong knowledge of networking, virtualization, and data storage.
5. Excellent troubleshooting and documentation skills.
6. Ability to communicate effectively in a hybrid team environment.

Nice to Have:

1. Diploma in IT or a related field.
2. Certifications such as A+, N+, Fortinet NSE, Microsoft Azure Administrator Associate, or VMware Certified Professional.
3. Experience supporting a call center environment.
4. Knowledge of ITIL or similar IT service management frameworks.

Why Join?

• Work in a fast-paced and diverse IT environment.
• Opportunity to gain exposure to cutting-edge network and cloud technologies.

If you are not contacted within 10 days of your application, please consider your application unsuccessful.