Support Assistant

Job Title: MEA Support Assistant

Department: HSSE

Reporting To: Head of HSSE Department

Location: MEA Witbank Office and MEA Johannesburg Office

PURPOSE OF POSITION

The Cleaner plays a crucial role in creating a safe, clean, and pleasant environment for all employees and visitors. This comprehensive list of responsibilities ensures high standards of cleanliness, safety, and organization throughout the office.

KEY RESPONSIBILITIES

Opening and Closing Procedures:

1. Unlock all doors at the start of the day and lock them at the end of business hours to secure the premises.
2. Verify that all office spaces, meeting rooms, and storage areas are securely locked after cleaning or before leaving for the day.

General Office Cleaning and Maintenance:

1. Dust and sanitize all work surfaces, including desks, tables, shelves, and cabinets.
2. Vacuum and clean carpets and rugs to remove dust, dirt, and debris. Conduct deep carpet cleaning as needed.
3. Wipe down all glass surfaces, including windows, mirrors, and glass doors, to ensure they are spotless and streak-free.
4. Clean printers, computers, and office equipment to prevent dust buildup and improve longevity.
5. Sanitize door handles, light switches, and shared office equipment to maintain a hygienic workspace.

Kitchen and Appliance Cleaning:

1. Clean and disinfect all kitchen surfaces, including countertops, sinks, and backsplashes.
2. Empty and clean the refrigerator and microwave weekly to prevent odors and food buildup.
3. Sanitize small appliances (e.g., coffee machine, toaster) after daily use and ensure they are turned off and unplugged if required.
4. Wash and organize all kitchenware, including plates, utensils, and mugs, daily.

Restroom and Sanitation Maintenance:

1. Clean and disinfect toilets, sinks, and counters to ensure a hygienic environment.
2. Refill soap, toilet paper, hand towels, and other necessary supplies as needed to avoid shortages.
3. Check and clean restroom bins regularly, replacing liners and disposing of trash appropriately.
4. Conduct regular checks throughout the day to ensure restrooms are tidy, stocked, and safe to use.

Plant and Greenery Care:

1. Water indoor plants regularly and check soil moisture to maintain plant health.
2. Remove dead leaves and report any signs of pest infestations or plant health concerns to management.

Meeting Room Preparation and Refreshments:

1. Set up coffee, tea, water, and snacks for meetings, ensuring refreshments are available and neatly presented.
2. Check that meeting rooms are clean and organized before and after each use.
3. Clean whiteboards, replace markers if needed, and ensure all presentation equipment is ready.

Inventory Management and Office Supplies:

1. Monitor and order office supplies (e.g., stationery, paper towels, toiletries) to prevent shortages.
2. Organize storage areas to ensure supplies are accessible and accounted for.
3. Work with office management to keep track of inventory levels and make recommendations for bulk purchases if necessary.

Health and Safety Compliance:

1. Wear the required Personal Protective Equipment (PPE), including gloves, masks, and any other necessary gear, depending on tasks.
2. Report any unsafe conditions or acts observed within the office, such as spills, broken equipment, or potential hazards, to management promptly.
3. Follow proper disposal procedures for hazardous materials (if any) and use safe cleaning products in designated areas only.

Storage and Cupboard Maintenance:

1. Clean and organize all storage cupboards and cabinets regularly, ensuring all items are neatly arranged and accessible.
2. Rotate supplies as needed, checking for expiration dates on any items (e.g., cleaning agents) and ensuring expired products are disposed of safely.

Waste Management:

1. Empty trash bins daily throughout the office, restrooms, kitchen, and common areas.
2. Separate recyclables from general waste and place them in designated recycling bins.
3. Ensure all waste is disposed of according to office protocols and local waste disposal regulations.

Specialized Cleaning Tasks:

1. Deep clean hard floors by mopping, polishing, or buffing as required.
2. Clean air vents and filters to promote better air quality within the office.
3. Spot clean carpets, upholstery, and high-traffic areas as needed to maintain a fresh appearance.

DELEGATION OF AUTHORITY

As per Board-approved DOA and as necessary for functions outside the DOA. As delegated by the Head of HSSE Department, when necessary.

POSITIONS RELATIONSHIPS

INTERNAL

1. Administrators
2. Technicians
3. Site Managers
4. Area Managers
5. Division Managers
6. EXCO Members

EXTERNAL

1. Service Providers
2. Product Providers
3. Customers or clients
4. Channel Partners
5. Contractors

MEASURES OF PERFORMANCE

1. HSSE KPI's
2. Customers HSSE compliance
3. ISO 45001, ISO 14001 and ISO 9001 compliance
4. Environmental Sustainability compliance

PERSONAL QUALIFICATIONS AND EXPERIENCE

Education / Achievement

1. Grade 12

Experience / Knowledge

1. At least 5 years of experience in a corporate cleaning role.

Specific Skills

1. Health and Safety