Supervisor

Job Description

The Supervisor will support the Store Manager in the daily operations of a retail store. Your role is to supervise employees, work with customers and help carry out the directives of the manager and the business. Also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses.

Key Responsibilities

• Give customer service at all times
• Process customer merchandise through the tills
• Assist customers with product selection to increase basket value
• Ensure that all new/replenish merchandise is on the sales floor
• Ensure that all ticketing & visual displays are in place
• Support the manager in-charge with day-to-day duties
• Assist with supervising employees engaged with daily duties
• Ensure daily, weekly and monthly admin is done
• Daily Banking
• Inventory Management
• Ensure store equipment is secured and accounted for
• Be aware of health & safety rules
• Understand store daily/weekly/monthly sales targets
• Assist with action plan to minimise stock loss

Qualifications

Matric

Knowledge, Skills and Experience

• Grade 12
• At least 1-2 years management experience in similar environment
• Computer literate
• Work well under pressure
• Team Player
• Good time management
• Good attention to detail and accuracy of work
• Good communication skills
• Resourcefulness
• Customer service oriented
• Building and maintaining relationships
• Confidence and decisiveness
• Passionate about the brand
• Social-media savvy
• Fashionable
• Resilient