Student Advisor (Postgraduate) â Roodepoort, Gauteng

Minimum Requirements:

• Minimum of 3 Year Diploma or Bachelor's Degree in PR / Business / Marketing / Communications.
• Minimum of 4 years sales experience.
• Valid SA driver's License and own transport essential.
• Interpersonal and communications skills.
• Best suited to a friendly, tenacious, target-driven, organized person who works accurately and is able to handle pressure.

Responsibilities and Expectations:

Final Year Presentations:

• Achieve presentation target as set by Head: Student Recruitment.
• Complete presentations with final year current students promoting postgraduate studies.
• Distribute marketing material such as pamphlets and information brochures.
• Hand out interest cards to students.
• Facilitate stakeholder events and open days.

Database Collection:

• Achievement of database collection target as per set final year presentation targets.
• Ensure all database (interest cards, telephonic enquiries, walk-ins) secured is captured accurately and in full on STASY.
• For leads that are integrated into STASY (e.g. website leads, online applications, etc.), ensure that all additional student personal information is captured.

Consultations:

• Respond telephonically to all enquiries within 48 hours of query (where telephone number has been supplied).
• After the initial telephone call, send all necessary information via email.
• Respond to and consult with, if necessary, all applications not yet consulted with.
• Conduct follow-up calls with all enquiries within 5 working days of initial contact.

Applications:

• Secure applications by following the consultation process with all leads and enquiries.
• Follow up with unpaid online applications to secure payment and necessary certified supporting documentation.
• Complete required weekly follow-up calls to secure applications.
• Achieve set individual application targets as determined by Head: Student Recruitment.
• Drive applications to accept offer of admission and pay the required pre-registration fee.

Registration Targets:

• Achieve individual registration target as determined by Head: Student Recruitment.

Stakeholder Management and Customer Service:

• Internal customer points to note - interaction with team members, interaction with other campus staff outside the team, interaction with Campus Senior management and Campus Head.
• Ensure and enable clear and open communication between the stakeholders and the brand.
• Conduct regular meetings with stakeholders.

If you do not hear from us within two weeks of applying, you may assume that your application was unsuccessful.