Strategy Manager : Managed Services

Strategy Manager : Managed Services

Location: Altron Campus Woodmead Block F

Time Type: Full time

Posted On: Posted 4 Days Ago

End Date: April 17, (1 day left to apply)

Job Requisition ID: R-TitleStrategy Manager : Managed Services

Job Description

A critical role in shaping and driving the IT Managed Services strategy, this position requires an adept combination of strategic planning, technical insight, and business development skills.

The Strategy Manager will ensure that IT Managed Services initiatives align with client demands and organizational goals, maintaining the organization's competitive edge in the IT Managed Services industry.

Key Responsibilities

1. Develop and implement IT outsourcing strategies.
2. Collaborate with Key Account Managers and Service Delivery Managers for customer-centric solutions.
3. Engage with the Managed Services team for solution customization.
4. Manage product lifecycle.
5. Lead proposal development for competitive offerings.
6. Partner with internal and external stakeholders for service enhancement.
7. Conduct market analysis and integrate trends into services.
8. Ensure regulatory compliance and maintain industry standards.
9. Provide strategic guidance for service improvement.
10. Mentor team members in strategic and solution development.
11. Work with go-to-market teams to integrate technical and service solutions into complete IT outsourcing offerings.

Communications & Working Relationships

Internal: All business stakeholders, All GTMs and Group MDs from other OpCos, Enablers

Reasons for Interaction: Align to business objectives, Collaboration, Ideation and planning, Support, guidance and managing risk

External: Vendors, Customers

Reasons for Interaction: Materials and products from vendors, Upselling, innovation for new product and service

Qualifications, Experience, & Skills

Educational Qualifications: IT, Commercial Degree or Relevant Bachelors, Honours or post graduate qualification.

Professional Qualifications: Any relevant Professional Qualification.

Years of Experience: More than 10 years in a Managed Services commercial environment.

Skills:

1. Strong business acumen with the ability to create and execute strategic plans.
2. Exceptional leadership and team management skills.
3. Excellent communication and interpersonal abilities to collaborate effectively across departments.
4. Analytical and data-driven decision-making.
5. A deep understanding of the industry and market dynamics.

Other Requirements

1. Good written and verbal communications skills.
2. Strategy Development.
3. Relationship Management.
4. Business and Strategic acumen.

Behavioural Competencies

The incumbent is required to have demonstrated the following competencies:

1. Expertise in translating technical solutions into business value.
2. Leadership in cross-functional team environments.
3. Creative, strategic problem solving.
4. Can play an advisory role to senior leaders and executives.
5. Is able to operate at a senior level.
6. Is approachable, demonstrates leadership qualities with a desire to help junior team members grow in the function and organisation.

Education

Bachelor's Degree (Required)

Languages

English

About Us

Altron combines technical expertise with in-depth customer understanding to provide highly differentiated technology solutions that assist our customers to digitally transform. Founded in , Altron has a direct presence in South Africa, the Middle East and Australia.

In addition, the group's strategic partnerships with leading international technology companies gives it access to leading technology capabilities. Most of the group's revenue and headcount is derived from the local market in South Africa, where Altron is headquartered.

The group's primary focus is in providing innovative solutions, across a range of verticals, that have a meaningful impact on society by addressing challenges facing communities in South Africa and beyond.