To provide superior customer services by achieving optimum turnover results and customer services through merchandise, presentation, staff motivation, and development that is customer-focused. To effectively maintain daily operations of the store.
Key Responsibilities
Achievement of sales and profit budgets by the effective ongoing management of store resources.
Protection of all assets (stock, cash, physical assets, staff, and customers).
Effective implementation of company policies and procedures.
Set daily, weekly, monthly sales and lay-by targets for all staff.
Evaluate performance in the achievement of budgets and take action where necessary.
Ensure store layouts are in line with company standards.
Ensure correct administration procedures in respect of stock room, markdowns, and lay-bys.
Ensure effective merchandise replenishment and housekeeping.
People management.
Recruit, develop, and guide staff to ensure a customer-friendly and efficient environment.
Qualifications
Matric - with mathematics.
Knowledge, Skills, and Experience
Previous store management experience is important.
Customer service orientation.
Strong management skills / Ability to develop subordinates.
Ability to plan, organize and control effectively.