Store manager (40hr) - The Fix - Brits CBD - Pretoria - Gauteng

Job Description

Responsibilities:

1. Driving turnover to ensure the achievement of targets
2. Controlling expenses
3. Managing stock losses to ensure shrinkage is in line with the Company standard
4. People management, including recruitment, development of staff, employee relations, performance management
5. Executing in-store merchandising strategy and standards
6. Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience

1. A Matric certificate.
2. Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Skills

1. Builds Customer Loyalty
2. Customer Service Delivery
3. Customer Value Management
4. Customer-Focused Approach
5. Effectively Presents Solutions
6. Initiates Compelling Sales Conversations
7. Knows the Buying Influences
8. Leverages Digital Communications with Customers
9. Manages Resistance
10. Managing the Sales Process
11. Navigates Customer Challenges
12. Negotiation & Selling
13. Planning & Organizing
14. Policy & procedures
15. Strategic Sales Planning
16. Leadership

Behaviors

1. Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
2. Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
3. Customer Focus - understands, anticipates, and meets the needs and expectations of customers
4. Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
5. Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
6. Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
7. Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
8. Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About The Team

Fast fashion at incredible value, The FIX is the destination for see-now, buy-now, wear-now fashion. Aligned to international fashion trends as they happen, fashion-forward customers look here to get their latest fashion fix.