STORE MANAGER -

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant colourful people working at Econo Foods sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

PURPOSE OF THE ROLE

We are seeking a dynamic and experienced Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. With an ability to reduce risk and stock losses, and ensure world-class store standards in order to meet business targets. The Store Manager will be responsible for all the operational aspects relating to the Store, as well as to empower and lead the team of employees to reach and exceed business objectives.

Key Responsibilities

1. Drive and promote sales by ensuring world-class customer service.
2. Ensure excellent customer service standards are maintained at all times.
3. Maintain outstanding store standards by following the company merchandising standards, and promoting stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
4. Assist in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
5. Recruit, train, and manage a high-performing team while building and supporting the company's Ho Hola Culture.
6. Manage cash, including preparing floats, daily banking, and providing cashier support.
7. Manage team training, coaching, and performance of team members.
8. Maintain and adhere to all health and safety processes and regulations, ensuring hygiene requirements and food quality and safety standards are followed.
9. Analyze store sales data and identify opportunities for growth and improvement.
10. Oversee store operations, including opening and closing procedures, and security.
11. Build and maintain positive relationships with customers, vendors, and stakeholders.