Sr Program Manager

Are you interested in innovating to deliver Amazon’s experience to our customers? We are looking for dynamic and talented Senior Program Managers, who are detail-oriented, self-starters, and passionate about developing strategy and launching programs to support Amazon South Africa growth.

These roles balance creativity with data-driven decision making - we're seeking individuals who can lead strategic programs across diverse stakeholder groups. You will drive both strategy and execution, evolving program processes and tools while developing robust tracking and auditing mechanisms. Success requires big-picture thinking about customer experience, scalability, and long-term automation, combined with strong tactical execution and delivery capabilities.

The right candidate has the ability to build relationships across functional stakeholders, anticipate stakeholder needs and customer needs to plan future work and program deliverables, strong communication skills, a deep sense of ownership, and an ability to shift between strategic thinking and rolling up your sleeves to get things done.

We have multiple Program Manager positions throughout many areas, such as Delivery Experience, Shopping experience, Seller growth, Seller Experience, Selection, Fees, Pricing, and others. When you apply to this position, your profile will be evaluated during the interviews for the most suitable role within our team.

Key job responsibilities:

1. Own end-to-end strategic programs from conception to implementation, driving measurable business impact.
2. Develop and execute program vision, success metrics, and roadmaps while leading complex cross-functional initiatives.
3. Identify and implement automation opportunities, process improvements, and scalable solutions.
4. Partner with Marketing, Finance, Technology, and Analytics teams to drive program success and stakeholder alignment.
5. Build and maintain robust reporting and audit mechanisms to track KPIs and program effectiveness.
6. Author executive communications, strategic recommendations, and lead change management initiatives.
7. Drive data-driven decision making through business intelligence, ensuring successful delivery within scope and timeline.

Minimum qualifications:

1. Bachelor's degree.
2. Senior program or project management experience.
3. Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
4. Experience using data and metrics to drive improvements.
5. Experience owning/driving roadmap strategy, definition, and end-to-end product delivery.
6. Experience leading process improvements.
7. Experience working cross-functionally with tech and non-tech teams.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify, and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas.

We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.