Sr. Office Operations Associate

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team, united by our desire to connect diverse people with common values for Boldr impact.
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As the Office Operations Associate, you are responsible for being a true Boldranian! A true Boldranian is a team member who displays not just the required qualities of our 5 main values but also goes above and beyond to make sure that other Boldrananians know what’s expected of them. You represent the company in the Support Services department and your true goal is to provide support in building a safe, fun, and secure environment for each team member.

WHY DO WE WANT YOU

We are currently looking for an impact-driven individual who is passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, Authentic, Excellent, and Empathetic.

WHAT WILL YOU DO

• Help with Boldr Office access management & control:
  • Track and provide access cards as well as notification of visitors to the office for access to the building.
• Support the Office Operations Helpdesk/Freshdesk.
• Help with the office seat Layout Management & coordination:
  • Managing & coordinating Office Strategic seating arrangement rotation.
  • Monitoring and reporting utilization and attendance data.
  • Coordinating with building administration for meeting rooms, additional space, etc. (co-working only).
• Coordinate and communicate transportation/food for Team Members when applicable.
• Coordinate with the IT and PX team for onboardings and assist with sending their devices and Welcome Kit to new Team Members.
• Request quotations from different vendors to have the best options in terms of cost and quality.
• Coordinate with the IT and PX team to retrieve devices after an offboarding.
• Support to maximize People Engagement in activities and regional events:
  • Local celebrations and events. Celebrate our culture.
  • Office Anniversaries and events.
  • Decoration of the office according to the monthly festivities.
• Make sure our Office policies are properly followed, such as, but not limited to:
  • Boldr Office Rules
  • Business Continuity Plan
  • Emergency Response Team Onsite.
• Ensure our office is orderly, healthy, safe, and conducive to a productive atmosphere:
  • Setting up snacks for the office.
  • Coordinate with IT and facilities departments for any issues that affect team member productivity and safety, as well as the normal office operations.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr
• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.

YOU HAVE…

• Bachelor's/College Degree in any field.
• At least 2 years of experience in business operations and project management.
• Knowledge of data analysis and reporting.
• Knowledge of cloud-based applications such as Google Apps and MS Office applications.
• Experience in using CRM and other similar applications or tools.

Base salary + benefits:

• Paid Time Off
• Training & Development
• Mental Health Support
• Global culture environment