Specialist Software Asset Management

About the job Specialist Software Asset Management

MinimumRequirements:

• Matric (Grade 12)
• Relevant Information Technology Bachelor`s Degrees and/or Diplomas
• CSAM / IAITAM or recognized related Software Asset Management Certification
• ITIL Certification and firm understanding and practice experience with
• 5+ Years experience as a Software License Management specialist
• Solid experience with IT Service Management and Software Asset
• Management processes and platforms
• Solid experience with SaaS License Management
• Solid experience with Enterprise Technology infrastructure and platforms
• Solid experience using Flexera One Suite of products
• Solid experience interpreting complex licensing terms and conditions.
• Solid experience with Software Asset Management Audits, Risk and Governance frameworks
• Solid experience with the following Publishers: SAP, Microsoft, VMware,
• Solid experience with SaaS, Amazon, Google, Azure, and experience with other cloud technologies
• Experience with SCCM, Intune, JAMF, and ServiceNow tools and data
• Experience using procurement tools, such as SAP and Coupa

Responsibilities:

• Accountable: Manage software across Software Asset Management Lifecycle
• Utilise your software licensing expertise by tracking, ensuring compliance, cost savings, risk mitigation, keymetrics reporting, administrative efficiency and optimal use of software licenses, and overall efficiency of theSoftware Asset life cycle management people, processes and technology
• Drive maximum value from our license agreements for Cloud, Server and
• End User Computing Software, whiledelivering a seamless experience for our users with daily and strategic management and control of the softwareportfolio to optimize the value, cost, and risk of software,Manage, track
• Update and Optimize the groups software assets across all the platforms in scope, such as AWS,Azure, Windows, Unix, AIX, Linux, and other
• Manage and maintain Software Publishers and the corresponding data around it by ensuring complete, accurate,and current software and hardware asset inventory on the Flexera Software Asset Management toolset andensuring it is aligned with the configuration management database (CMDB)
• Accountable: Software Compliance and Audit readiness
• Prepare the organization for or participate in a software audit with accurate ownership information to realizecost benefits, avoid unneeded software purchases, avoid penalties incurred from non-compliance and unusedsoftware licenses
• Ensure that Software licenses are reconciled and compliance exceptions regarding software usage and licenseagreements are reported and managed to ensure full compliance with terms and conditions of all softwarelicensing documents and agreements
• Develop, implement and maintain a remediation plan for licenses out of compliance or unauthorized for usewithin the organization
  Engage with stakeholders and business owners as required as per the
• Software Asset Management framework,standard, policies, processes, procedures and risk and governance frameworks
• Identify and execute cost-saving opportunities through software re-harvesting and license optimization, inconjunction with Product and Business owners
• Identify risks, savings opportunities and optimisations for renewals, and license harvesting potential
• Accountable: Software Asset Management Inventory and Platform
• Manage and maintain the accuracy and health of the software and hardware inventory in Flexera and relatedsoftware management tools
• Maintain and optimise Flexera Software Asset Management tools and infrastructure in use in the organisation
• Promote and enable automation and integration between platforms and systems to support a sustainablesoftware asset management environment
• Accountable: Management Information
• Ensure compliance, accuracy, completeness, and creating processes, metrics, and reporting to support licensepositions
• Identify, define, measure, report and improve key indicators for in-scope publisher/title(s)
• Create Software License Management and related Reports / Dashboards and drive automation
• Accountable: Governance, Risk, Compliance
• Apply the group risk, governance, compliance, regulatory frameworks, and standards, including SAM policies,standards, processes, and risks
• Audit and monitor software asset management group and internal controls (governance)
• Provide inputs and reporting requirements or coordinate relevant processes for all internal/external risk, regulatory,compliance, and governance-related process for managed services provisioning across the estate
• Implement and maintain knowledge management and data management processes for the successful governanceof software asset management activities
• Implement and maintain relevant, accurate and timely governance, risk, and compliance information
• Accountability: People
• Proactively and effectively (time and quality) collaborate and drive collaboration across teams where it makessense (e.g. managing dependencies and interdependencies, conflict resolution, information and best practicesharing, problem resolution outside of own area, etc.)
• Apply collaboration skills in business reviews and issue resolution regardless of team boundaries and leadcommunication with relevant stakeholders through to conclusion
• Contribute to high-performance team environment and culture as a high performing member of a self-directedteam aligned agile working environment
• Leverage coaching techniques in all team/service provider related activity to drive a higher quality ITAM service
• Proactively seek and provide feedback across a range of stakeholders for the benefit of the team and leveragefeedback to consistently improve ITAM service delivery
• Participate in peer reviews, problem-solving within and across the broader team