Specialist: Operational Risk

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We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy, and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities, as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About the Role

This role provides specialist expertise to drive proactive and effective risk identification, assessment, and management within Operations. You’ll play a pivotal role in developing and implementing operational risk policies, frameworks, and standards, ensuring a robust risk management approach at the process level. By establishing and executing comprehensive risk assessment practices, you’ll equip management with precise risk information, enabling informed decision-making on internal controls. Additionally, you’ll gather critical risk insights and prepare detailed reports for stakeholders on risk exposures, fostering transparency and accountability across the organisation.

Key Performance Areas:

1. Enable and Maintain Risk Processes and System Efficiencies
   • Proactively monitor operational risk processes, identifying gaps and improvements.
   • Continuously refine the user experience of risk systems and processes.
   • Implement risk management processes across business units, aligned with industry best practices.
2. Develop and Uphold Risk Policies, Frameworks, and Standards
   • Conduct research and benchmarking to ensure policies and standards meet regulatory and industry requirements.
   • Manage and maintain the Risk Register platform, ensuring effective methodologies and controls.
   • Support implementation of comprehensive risk control assessments and methodologies.
3. Promote Continuous Risk Culture Improvement
   • Drive risk culture initiatives through training and risk awareness programs.
   • Partner with internal stakeholders to embed operational risk practices across teams.
   • Stay updated with regulatory changes and integrate them into Capitec's risk approach.
4. Reporting and Stakeholder Engagement
   • Prepare detailed, accurate risk reports for governance bodies and regulatory requirements.
   • Stand in for industry body representations as needed, collaborating with stakeholders across the bank.
   • Actively engage with key committees to foster a unified approach to risk awareness and culture.

Experience

Minimum

• 5+ years in Risk Management, including 1+ year of specialized experience in Operational Risk.
• Strong experience in risk assessments, control self-assessments, and report writing.
• Knowledge of frameworks like ISO 31000, COSO, and Basel II/III, particularly in financial services.

Our ideal candidate has:

• 5+ years of experience in a Risk Management role
• 1+ year of specialized experience in Operational Risk
• Background in financial services or banking is an advantage

Qualifications (Minimum)

• Bachelor's Degree in Risk and Compliance or Economic and Management Sciences

Qualifications (Ideal or Preferred)

• Honours Degree in Risk and Compliance or Economic and Management Sciences

Knowledge

Minimum

• Risk and control knowledge
• Basic understanding of key business processes and functions and an understanding of key risks in these areas
• Risk management frameworks (ISO 31000 / COSO / BASEL II & III)
• Principles for sound management of operational risk
• Risk and Control Self-Assessments
• Report writing

Ideal

• Basic understanding of banking industry (SARB regulations and banking standards)
• Data and Analytics

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Decision making skills
• Interpersonal & Relationship management Skills
• Problem solving skills

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.