Specialist: Motor Audit

South Africa / Automotive / Business / Motor / 8 April 2025

Specialist: Motor Audit

Are you ready to take your career to the next level? Join our team in Sandton, Johannesburg as Motor Audit Specialist and embark on an exciting journey conducting service and maintenance plan and warranty audits. This role offers the unique opportunity to travel extensively throughout South Africa, Botswana, and Namibia, ensuring compliance with warranty policies and procedures. If you are passionate about the automotive industry and enjoy working independently while maintaining high standards of audit quality, this position is perfect for you.

Minimum Requirements And Qualifications

• Higher Certificate in Finance / Business or related qualification (Equivalent NQF Level 5)
• National Diploma in Mechanical Engineering N4/N6
• National Diploma or Higher Certificate in Risk Management or related qualification (Equivalent NQF Level 6)
• Qualified mechanic with trade test certificate
• Valid driver's license
• ISO standards certification (advantageous)

Knowledge and Experience

• Minimum of 4 years' experience in a similar role within an automotive workshop
• Previous experience with workshop administrative processes
• At least 2 years' experience in workshop cost estimation
• At least 2 years' experience in a risk assessment environment (advantageous)
• Experience as a Motor Mechanic/Auto Repair Technician
• Previous roles as a Service Advisor

Responsibilities

• Conduct dealer audits at repairing dealers, focusing on service, maintenance, and warranty claims as per client’s expectations
• Perform audits as arranged by the Audit Manager and agreed with the client
• Ensure timely conclusion of audits and audit reporting
• Ensure that dealer audits are conducted with accuracy, following audit procedures and ISO standards
• Identify trends in the processes of repairing dealers and report back to the client
• Make informed decisions and solve problems/disputes/complaints
• Coach repairing dealers in ways to improve the claims process
• Mentor staff in the audit process
• Develop a thorough understanding of business processes in scope of assigned audits and document the processes in flowcharts and/or process narratives
• Develop a risk-based test plan by selecting an appropriate audit approach, test procedures, and sampling criteria
• Contribute to the safeguarding of corporate assets by ensuring that appropriate internal controls are in place and working effectively
• Assist the Audit Manager in developing and executing the internal audit plan and identify and document (inherent) risks and controls within the business processes to further strengthen the effectiveness of risk management, control, and governance processes
• Take the lead in planning and managing audit services to ensure client satisfaction and contribute towards the growth strategy
• Ensure that audit services are professional and meet the client’s needs and expectations
• Perform respective audit tests and prepare adequate working papers/audit documentation
• Ensure preparation of audit reports to effectively communicate the findings and recommendations made during the audits and support investigations.
• Ensure self-adherence to company values
• Ensure self-adherence to all training and qualification requirements
• Ability to work well in an environment and react effectively in stressful situations

What We Offer

• Permanent contract
• Competitive salary
• Access to medical aid and provident fund
• Continuous learning and training
• Hybrid working opportunities

While having your own transport is a prerequisite, transport is often provided for the majority of the time.

Interested? Please submit your CV/Resume and a cover letter detailing your relevant experience and qualifications by clicking on the Apply Now button. Please include "Specialist Motor Audit Application" in the subject line.