Specialist: Legal & Advisory Trust (FAIS)

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To provide defined fiduciary end-to-end advisory services on all aspects of estate planning, wealth management, formation and administration of domestic and cross-border trusts and companies, and dedicated planning for any complex, local and cross-border assets to clients in Relationship Bank, Corporate and Investment Bank, Retail Bank, and all other distribution channels as per Absa Trust's Advice and Fulfillment strategy. Training to Bankers and Financial Advisors in order for them to identify opportunities to deliver the total Client Value Proposition to their clients.

Job Description

1. Advisory Services: Assist in providing identified advisory services to High Net Worth clients of the Group and Bankers/Financial Advisers on fiduciary matters that fall within the ambit of the Financial Planning Institute (FPI) and the Fiduciary Institute of South Africa (FISA), with specific reference to Estate, Retirement, and Insurance Planning. Assist in providing support in the usage of Wealth Planning techniques and structuring vehicles. Assist in drafting Estate Planning and Business Assurance proposals. Consult directly with the Bankers/Financial Adviser who liaises with clients. Provide support in the drafting of Wills and Trusts. Ensure that Wills and Trusts drafted by Absa Trust are according to the client’s needs and instructions.
2. Stakeholder Management: Build strong relationships with both global and local internal and external stakeholders. Effectively communicate developments within areas of activity to all relevant stakeholders. Ensure impeccable and timely service levels. Liaise with various Business Unit Heads within Absa Group.
3. Revenue Generation: Manage the commercial profitability of the Legal and Advisory Specialist team to ensure accomplishment of set revenue targets. Ensure the quality inflow of new segmented business from distribution channels (Private Bank and Business Bank) by monitoring Sales Statistics from the relevant sub-segments.
4. Customer Service: Deal with clients both internally and externally on a professional basis to ensure that a high standard of customer service is given. Resolve customer complaints relating to the Fiduciary Industry (Wills, Trust, and Estates) and ensure customer complaints are addressed within 24 hours.
5. Compliance: Adhere to ABSA compliance requirements and industry-related legislation in order to maintain a high standard of service. Complete all compulsory compliance and legislation training within the required timeframes.

Education

Bachelor's Degree: Law, Bachelor's Degree: Taxation

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.