Specialist Business Analyst

We are seeking a highly skilled and detail-oriented Specialist Business Analyst who possesses a blend of business analysis and testing expertise. In this role, the ideal candidate will be responsible for ensuring the quality and reliability of our products while actively engaging in production and business analysis to drive process improvements and support strategic decision-making.

JOB DESCRIPTION:

Job Title: Specialist Business Analyst
Employment Type: 12 months Contract
Work Location: Johannesburg, Sandton

JOB CONTEXT:

If you are passionate about quality assurance, production support, and business analysis, and thrive in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity. Join us in our mission to drive excellence and innovation in our products and processes. We look forward to welcoming a new team member who shares our commitment to quality and continuous improvement.

KEY RESPONSIBILITIES:

Production Responsibilities:

1. Production Support: Provide technical support for production environments. Troubleshoot and resolve production issues in a timely manner.
2. Deployment Management: Coordinate and manage product deployments and releases, ensuring minimal disruption to production services.
3. System Monitoring: Monitor production systems for performance, availability, and security. Implement proactive measures to prevent potential issues.
4. Incident Response: Act as the first point of contact for production incidents. Implement incident response protocols and ensure effective communication with stakeholders.
5. Documentation: Maintain thorough documentation of production processes, configurations, and incident reports.

Business Analyst Responsibilities:

1. Requirement Gathering: Collaborate with stakeholders to gather and document detailed business requirements and specifications.
2. Process Analysis: Analyze existing business processes and identify opportunities for improvements and efficiency gains.
3. Solution Design: Work with cross-functional teams to design and implement effective solutions that meet business needs.
4. Stakeholder Communication: Facilitate communication between technical and non-technical stakeholders, ensuring clear understanding and alignment.
5. Reporting and Analytics: Develop and deliver reports and dashboards to provide insights into business performance and project progress.

Quality Assurance (QA)/Testing Responsibilities:

1. Test Planning and Execution: Develop comprehensive test plans, test cases, and test scripts. Execute manual and automated tests to ensure product quality and performance.
2. Bug Identification and Management: Identify, document, and track defects and inconsistencies. Work closely with the development team to resolve issues promptly.
3. Regression Testing: Conduct regression testing to ensure that new features and enhancements do not adversely affect existing functionalities.
4. Performance and Load Testing: Perform performance and load testing to validate product scalability and reliability under different conditions.
5. Quality Metrics: Define and track quality metrics to measure the effectiveness of QA processes and identify areas for improvement.
6. Compliance and Standards: Ensure that products meet industry standards, regulatory requirements, and company policies.

EXPERIENCE & SKILL REQUIREMENTS:

Technical skills and Experience:

1. Strong knowledge and experience in Agile and Scrum frameworks (3+ years’ experience).
2. 3+ years' experience with tools such as Azure DevOps, AWS suite, QuickSight, and other relevant technologies.

Mandatory Skills:

1. Data & Analytics experience (3+ years’ experience).
2. Agile and Scrum frameworks.
3. Azure DevOps.
4. AWS suite.
5. QuickSight.
6. Markets experience.

PACKAGE & REMUNERATION:

1. Salary will be commensurate with experience and qualifications.