Spa Manager

SPA MANAGER - 5

STELLENBOSCH | Western-Cape, South Africa

START : A.S.A.P

TRADING HOURS & SHIFTS :

• Monday - Sunday
• 09:00 - 18:00 (must be flexible with shifts)
• 1x weekend off per month
• Days off in the week

REPORT TO : Spa Director

PACKAGE POTENTIAL & COMPANY BENEFITS :

• Market Related Salary based on experience
• Performance Incentives

MINIMUM REQUIREMENTS :

• Must be based within the Cape Winelands (Stellenbosch / Paarl / Franshoek / Somerset West / Wellington, etc.)
• Own, reliable vehicle due to location of the spa
• Beautifully groomed & professionally presentable
• Managerial experience is essential
• Warm, welcoming and nurturing leader soft skills

QUALIFICATION :

• Certification from a recognized Training facility with qualifications in either Spa / Beauty / Cosmetology / Spa Management
• City & Guilds / ITEC / CIDESCO / CIBTAC / SAAHSP

EXPERIENCE :

• At least FIVE years experience in a Senior Therapist / Managerial capacity
• Previous employment in a luxury establishment / hotel or cruise ship spa essential
• Managing a sizeable team of professionals
• Revenue, forecasting, budgeting and marketing experience
• Experience working with VIP and high-end clients

KEY SKILLS :

• Computer literate and confident
• Able to train staff on spa protocols and follow up on company brand trainings
• Able to lead and develop employees and services
• Knowledge of spa procedures
• Ability to focus attention on guest needs
• Ability to promote positive relations with all individuals who approach the Spa
• Ability to perform job functions with minimal supervision
• Knowledge of and ability to sell spa products
• Able to assist with ad-hoc duties in other departments of the property if operationally required by management
• Comfortable performing spa & beauty therapies when operationally / ad-hoc required