Software Engineer: Full Stack (Bot Engineer)

Job Overview

Software Engineer: Full Stack (Bot Engineer) – Stellenbosch.

One of the largest national financial services companies is looking for a Software Engineer: Full Stack (Bot Engineer) to join their team on a full-time permanent basis in Stellenbosch, although this is a hybrid position.

Excellent salary on offer (subject to background and experience) plus benefits and internal career advancement opportunities.

Purpose Statement:

• We are seeking a skilled Chatbot Developer to join our innovative team.
• In this role, you will be responsible for designing and developing advanced conversational interfaces and chatbot solutions.
• You will utilize AI technologies and natural language processing to increase our company’s automation capabilities.
• The Chatbot Developer will be expected to understand user requirements, integrate chatbot solutions into existing systems, and troubleshoot any issues that arise.
• Knowledge of programming languages, machine learning, and a good understanding of user experience are key to this role.

Minimum Requirements:

Experience:

• 2 – 3 years working experience as a Chatbot Developer or similar role
• Banking Industry Knowledge (Ideal)

Education:

• Grade 12 National Certificate / Vocational (Minimum)
• Degree in Computer Science, IT, or similar field (Ideal)

Knowledge:

• IT systems development processes (SDLC)
• Application development
• Advanced programming concepts
• Advanced algorithms and data structures
• Design Patterns
• Version Control
• Testing practices
• RESTful API design and integration.
• Experience with AI platforms and Natural Language Processing (NLP)
• Excellent understanding of user experience and chatbot design
• Proficiency in programming languages such as Python, JSON, etc.
• Proficiency in scripting languages example: Javascript
• Proven experience as a Chatbot Developer or similar role
• Experience with chatbot platforms like Dialogflow, IBM Watson, or Microsoft Bot Framework, etc.

Skills:

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem-solving skills

Competencies:

• Act, learn and adapt (Team Contributor)
• Build one Capitec team (Team Contributor)
• Curious and continuously learns (Team Contributor)
• Earn and extend trust (Team Contributor)
• Have courage, disagree and commit (Team Contributor)
• Inspire optimism and persistence (Team Contributor)
• Plan, deliver and raise the bar (Team Contributor)
• Simplify and make it easy (Team Contributor)