Social Media Community Specialist

As a pivotal member of our dynamic Pages Team, you will be executing strategic social media initiatives including conducting research, sourcing and posting social media content. This is a hybrid role that demands a self-equipped workstation with your own PC and a robust internet connection from home, while also necessitating occasional bi-weekly meetings at our office based in Westville.

What you will do :

• Conduct research, source and post content to social media and Google Business profiles.
• Schedule one-on-one meetings with clients to plan the content strategy for the upcoming months.
• Set up content calendars for clients.
• Resizing of images for the various platforms
• Content management
• Monitor social media platforms for comments, messages and reviews
• Respond to messages across the social media and Google Business profiles
• Forward leads to clients
• Stay up to date with the latest social media best practices and developments.
• Monthly reporting on social media and Google Business profile performance.

Requirements

• Gr. 12 / School leaving certificate is essential.
• Diploma / degree in Marketing or relevant field is preferred.
• 2 years experience as a Social Media Content Specialist.
• Excellent knowledge of Facebook, Instagram, and other social media best practices.
• Experience with Google Business profile manager is advantageous.
• Experience using social media marketing tools such as Buffer or Hootsuite.
• Experience using Looker Studio.
• Good understanding of social media KPIs.
• Critical thinker and problem-solving skills.
• Team player.
• Great interpersonal and communication skills.