Site Supervisor

Purpose of the Job

The Site Supervisor represents Value Logistics on-site by efficiently managing the costs and fleet and making sure the customer receives the best possible service regarding deliveries.

Key Responsibilities

Operational duties

• Supervise and control staff attendance registers and absenteeism, ensuring that the optimal staff function is available on-site.
• Co-ordinate any site staff requirements with the Labour Broker and Key Account Manager.
• Ensure that site staff hours are correctly captured on Wage Keep.
• Co-ordinate, supervise and control all fuel-related processes in terms of bowser control, refuelling, fuel consumptions, EDC/Ned fleet Cards and reconciling of fuel usage schedules.
• Ensure that the overall fleet condition meets the requirements set out in the SEC Manual.
• Co-ordinate and control daily vehicle route planning, loading and offloading, customer documentation handover and dispatching of drivers.
• Ensure all documentary and outlined processes are adhered to concerning Accident Claims/ Product Claims and Breakdowns.
• Communicate effectively with the Key Accounts Manager relating to all operational and distribution activities.
• Conduct driver/customer-related training for on-site staff with regard to customer and value processes and procedures.
• If required, conduct daily handover to the Nightshift Supervisor or a responsible party in your absence.
• Co-ordinate and supervise the completion of pre and post-trip vehicle inspections, logbooks, workshop bookings, COFs and vehicle transfers.
• Control of Adhoc vehicle requirements.
• Ensuring that all driver documentation is valid and updated timeously in terms of PDPs, driver’s licenses and any required endorsements.
• Controlling the usage and issuing of all on-site staff PPEs and uniforms as required by site.
• Managing staff machine/equipment operator licenses.
• Ensure vehicle tracking is operational on all vehicles and that defective units are booked into workshop for repair.
• Ensure housekeeping is in order and the value workplace is always clean and tidy.
• Dispatch deliveries from the Trackmatic system and manage drivers’ route adherence on Trackmatic.
• Management of abnormal vehicle fleet and loads daily.

Administrative duties

• Ensuring the compilation and completion of operational reports: Daily Log, Utilisation Report, Absenteeism Report, Vehicles in Workshop Report, Fleet Checklist, Weekly Site Report, Fuel Consumption Report, Vehicle Tracking Reports.
• Embrace Usage capture.
• Preparing schedules for billing purposes.
• Co-ordinate and control the issuing of all petty cash, related documentation, claims and reconciliations.
• Supervise the completion, handover and signoff of all customer-related documentation.
• Supervise the completion of monthly contracts and billing.

Customer Relations

• Construct and maintain strong customer relations by ensuring customer service levels are realised.
• Supervise and monitor all customer’s identified KPIs and service levels to ensure all targets are met.
• Compile and present any customer-required KPIs, reports, operational feedback and operational constraints.

Minimum Requirements

• Grade 12 (Matric).
• Fully computer literate (MS Word, Excel, Outlook).
• 3-4 years of relevant working experience in the industry.
• Excellent interpersonal and communication skills.