Shop Manager

Company Description

3@1 Cape Gate is a one-stop-shop for internet, printing, faxing, and courier solutions. Conveniently located at shop number L48 in Cape Gate, the store offers services such as document and photo printing, banner creation, and personalized items like t-shirts and mugs. They also provide domestic and international courier solutions at affordable prices. The store is designed to meet customer needs efficiently, handling everything once a suitable package is selected.

Role Description

This is a full-time, on-site role for a Shop Manager located in Brackenfell. The Shop Manager will be responsible for overseeing daily operations, managing the store, and ensuring excellent customer service. Tasks include coordinating printing and courier services, managing inventory, supervising staff, and interacting with customers to enhance their experience. Own transport is essential.

Qualifications

• Excellent Communication and Customer Service skills
• Experience in Store Management and Operations Management
• Strong Customer Experience skills
• Leadership abilities and the capability to manage a team effectively
• Attention to detail and problem-solving skills
• Proficiency in using relevant technology and software
• Previous experience in a similar retail environment is a plus