Shop Assistant

Job Description

The Sales Assistant position will be responsible for providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses.

Key Responsibilities

1. Give high class customer service at all times
2. Process customer merchandise through the tills
3. Assist customers with product selection to increase basket value
4. Ensure that all new/replenish merchandise is on the sales floor
5. Ensure that all ticketing & visual displays are in place
6. Support the manager in-charge with day-to-day duties
7. Ensure store equipment is secured and accounted for
8. Be aware of health & safety rules
9. Understand store daily/weekly/monthly sales targets
10. Assist with action plan to minimise stock loss

Qualifications

Grade 12
At least 1 year experience in a similar environment

Knowledge, Skills and Experience

1. Work well under pressure
2. Good time management
3. Good attention to detail and accuracy of work
4. Good computer literacy and problem solving capabilities
5. Good communication skills
6. Resourcefulness
7. Customer service oriented
8. Building and maintaining relationships
9. Confidence and decisiveness
10. Passionate about the brand
11. Social-media savvy
12. Fashionable