Service Manager

Job details

Job type

Full-time

Location

Knysna, Western Cape

Full job description

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

Who We're Looking For:

Discover the allure of Pezula Nature Retreat with its rich history, pristine landscapes, and exciting outdoor activities. We’re seeking a Service Supervisor to join our team of extraordinary individuals.

Are you a natural leader with a passion for hospitality? Do you excel in fast-paced, luxury environments? If you have a talent for problem-solving, managing conflicts with grace, and engaging with both guests and staff with sophistication, we’d love to welcome you. Help us create unforgettable experiences for everyone we serve!

What is required:

Deliver warm, attentive, and prompt service to create an exceptional guest experience. Support the daily operations of the restaurant, ensuring that manuals, SOPs, and logs are consistently updated and effectively implemented. As a Restaurant Supervisor, oversee all aspects of restaurant operations, ensuring a seamless dining experience. This includes training and supervising staff, maintaining strict compliance with food health and safety regulations, and promptly addressing and resolving customer concerns.

1. Grade 12 or equivalent
2. Relevant Hospitality diploma / experience
3. Working knowledge of OPERA, OPERA Cloud
4. Computer literate with Microsoft Office experience
5. 2+ years of experience in a luxury hotel sector
6. Familiar with the duties and procedures of the restaurant

Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to apply below and embark on a journey filled with excitement, growth, and endless possibilities.