Service Hub Consultant - Cheadle, UK

Service Hub Consultant - Cheadle, UK

Job no: 523927
Brand: FCM
Work type: Full time
Location: North West
Categories: Corporate & Group Travel

FCM is more than just one of the world’s largest travel management companies with a 24/7 reach in over 100 companies. We’re a movement of over 6,500 changemakers, travel gurus, performance improvers and leaders without limits, on a mission to help the world’s biggest companies move smoother. We’re officially a great place to work, but also a company like no other. Why? Because we thrive on change. We’re fuelled by what we call our alternative mindset. This is FCM, where different happens.

About You

As FCM’s newest Business Travel Consultant, you will combine your passion for the industry, alternative mindset and diverse operational knowledge to deliver top-notch service for your clients. You will ensure their business travel is simpler, safer, more productive and an overall great experience for their employees.

You will have a desire for learning, consistently think ahead to identify business needs and take proactive steps to improve efficiencies. You will bring your energy, passion and ‘think different’ attitude to any challenge and be able to collaborate effectively with internal and external stakeholders - working both independently and in a team environment.

Key Qualifications

• Industry and travel knowledge
• Strong customer focus and service ethics
• Positive and open-minded attitude with a willingness to adapt
• Generous remuneration structure and a highly competitive salary.
• Training and mentorship – you will undergo a fully supported training program and have access to ongoing mentorship and support.
• Flexible/hybrid working model - a mix of remote and office work.
• Discounted travel for family and friends booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.

Applications close: 08 Nov 2024 GMT Standard Time