Senior Server Engineer – Wintel

Reference : CPT-AK-1

You will be responsible for maintaining the software, hardware, and systems on a Windows server. Install and monitor Windows operating systems and cater to clients' needs. Resolve user issues, address management requests, and identify potential issues by implementing security measures.

Responsibilities:

1. Server Security patch management (create packages for deployment to Test and Dev, build release notes and deploy to Production) for more than servers.
2. Server Application patch management (e.g., Internet Explorer, IIS, .Net, etc.) for more than servers.
3. Desktop Security patch management (create packages for deployment to Test and Dev, build release notes and deploy to Desktops and Laptops for + / - end points).
4. Create and maintain patch schedules.
5. Implement and maintain KMS (Centralized Server License solutions).
6. Implement and maintain RDP (Centralized Server for RDP authentication).
7. Maintain N-1 for Server OS's that assist with PCI-DSS certification (upgrade to supported server OS's).
8. Server Migrations and Cloning (Cloning, Sysprep, Domain registrations, patching).
9. Server Builds, build new servers (Domain registrations, patching, etc.).
10. Maintain relevant SOP's, Low Level Designs (SCCM, SCOM, Server OS Standards).
11. Maintain SCCM for patching and create roll-out packages of applications.
12. Maintain SCOM for real-time infrastructure events.
13. Adhoc project participation.
14. Service request and Incident handling.
15. Change request handling.
16. Researching, diagnosing, re-occurring events by troubleshooting, and identifying solutions to resolve system issues.

Requirements:

1. CompTIA Server+
2. ITIL Foundation
3. Diploma / Degree in information technology or A+, N+
4. Microsoft Certified Solutions Expert (MCSE)
5. MCP, Windows servers / / years' work experience in an Enterprise IT technical Support background – Snr. Server Support engineer.

Knowledge:

1. Maintain and excel in an IT environment that manages + end points (Server, Desktop, Laptop).
2. Solid understanding of Microsoft Windows Server / / and sound knowledge of operating system platforms as well as areas like VMware, Active Directory, and Microsoft Exchange.
3. Strong technical abilities allow this role to be hands-on in correcting the configuration of the service.
4. Working experience within IT Operations, infrastructure services support.
5. Understanding of several diverse areas ranging from physical server maintenance to virtual server infrastructure.
6. Knowledge of Windows / / operating system, SCOM and Microfocus Ops Bridge integration, SCCM and Intune integration.
7. Working knowledge of a call logging system.
8. Experience in hardware skills (server and network).
9. Change Management.

Please note that only shortlisted candidates will be contacted.

Package & Remuneration: Annually